transcosmos inc.
10,000+ employees
Founded 1966
💼 Consulting
📣 Marketing
📦 Logistics
Consulting • Marketing • Logistics
transcosmos inc. is a global digital transformation partner specializing in providing a comprehensive range of services including digital marketing, eCommerce solutions, business process outsourcing (BPO), and customer experience enhancements. The company focuses on facilitating the digital transformation journey for its clients by optimizing their customer interaction points through advanced technology and innovative strategies.
German Speaking Customer Solutions Specialist
Job not on LinkedIn
🕒 June 24
🗣️🇩🇪 German Required
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transcosmos inc.
10,000+ employees
Founded 1966
💼 Consulting
📣 Marketing
📦 Logistics
Consulting • Marketing • Logistics
transcosmos inc. is a global digital transformation partner specializing in providing a comprehensive range of services including digital marketing, eCommerce solutions, business process outsourcing (BPO), and customer experience enhancements. The company focuses on facilitating the digital transformation journey for its clients by optimizing their customer interaction points through advanced technology and innovative strategies.
📋 Description
• Provide customer and technical support, including troubleshooting and installation/deployment assistance for engineers • Resolve inquiries efficiently by following support procedures, escalating complex issues to Level 2 when needed • Maintain data privacy and security compliance while collaborating effectively with customers, engineers, and internal teams
🎯 Requirements
• Strong communication skills in **English (B2) and German (C1)** • Customer-focused mindset and problem-solving skills • Good organizational skills and attention to detail
🏖️ Benefits
• Paid training • Competitive salary • Cafeteria benefits • Medicover
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