
10,000+ employees
Founded 1966
💼 Consulting
📣 Marketing
📦 Logistics
Consulting • Marketing • Logistics
transcosmos inc. is a global digital transformation partner specializing in providing a comprehensive range of services including digital marketing, eCommerce solutions, business process outsourcing (BPO), and customer experience enhancements. The company focuses on facilitating the digital transformation journey for its clients by optimizing their customer interaction points through advanced technology and innovative strategies.
🕒 June 24
🗣️🇩🇪 German Required
Where this job comes from
Posted on transcosmos inc.'s careers page, not through a job board
First seen by Remote Rocketship June 24
Still open on transcosmos inc.'s site. Checked 3 days ago.

10,000+ employees
Founded 1966
💼 Consulting
📣 Marketing
📦 Logistics
Consulting • Marketing • Logistics
transcosmos inc. is a global digital transformation partner specializing in providing a comprehensive range of services including digital marketing, eCommerce solutions, business process outsourcing (BPO), and customer experience enhancements. The company focuses on facilitating the digital transformation journey for its clients by optimizing their customer interaction points through advanced technology and innovative strategies.
• Provide customer and technical support via phone and email • Troubleshoot service and technical issues • Provide installation/deployment assistance for engineers • Resolve inquiries efficiently by following support procedures • Escalate complex issues to Level 2 when needed • Maintain data privacy and security compliance • Collaborate with customers, engineers, and internal teams • Keep customers informed throughout their cases
• Strong communication skills in English (B2) and German (C1) • Customer-focused mindset • Problem-solving skills • Good organizational skills • Attention to detail
• Paid training • Competitive salary • Cafeteria benefits • Medicover • Supportive team environment • Opportunities to grow
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