Transcom
10,000+ employees
Founded 1995
🤝 B2B
🏢 Enterprise
💰 Post IPO equity on 2017-04
B2B • Enterprise
Transcom is a global customer experience and contact center outsourcing company that provides customer care and customer contact services to other businesses. The company operates in 77 countries, employs about 20,435 people, and offers multilingual support (26 languages) and a mix of site-based and remote/work-from-home roles. Transcom positions itself as a partner to well-known brands, focusing on customer service, support, and outsourced contact-center operations and has received industry awards for customer contact outsourcing and remote work.
Agent tehničke podrške, nemački jezik
Job not on LinkedIn
🔥 0 minutes ago
🗣️🇩🇪 German Required
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Transcom
10,000+ employees
Founded 1995
🤝 B2B
🏢 Enterprise
💰 Post IPO equity on 2017-04
B2B • Enterprise
Transcom is a global customer experience and contact center outsourcing company that provides customer care and customer contact services to other businesses. The company operates in 77 countries, employs about 20,435 people, and offers multilingual support (26 languages) and a mix of site-based and remote/work-from-home roles. Transcom positions itself as a partner to well-known brands, focusing on customer service, support, and outsourced contact-center operations and has received industry awards for customer contact outsourcing and remote work.
📋 Description
• Komuniciranje putem mejla i poziva sa klijentima na nemačkom jeziku i odgovaranje na njihove upite • Rešavanje manjih kvarova uređaja i pružanje pomoći u vezi sa pitanjima korisnika • Informisanje korisnika o aktuelnom statusu njihove garancije • Organizovanje intervencije za složenije popravke uređaja • Pomoć u procesu reklamacije • Praćenje novih tehnoloških trendova i promena na tržištu
🎯 Requirements
• Odlično poznaješ nemački jezik (C1/C2 nivo) • Komunikativan/a si i strpljiv/a • Odlično se snalaziš u radu na računaru • Uživaš u timskom radu • Motivisan/a si i odgovoran/a
🏖️ Benefits
• Mogućnost rada od kuće od prvog dana • Plaćena obuka • Neradni vikendi (jedna subota mesečno je radna) • Ugovor na neodređeno vreme od prvog dana obuke • Privatno zdravstveno osiguranje • Mogućnost ostvarivanja mesečnih bonusa • Svestran razvoj kroz kontinuirano usavršavanje i napredovanje u oblasti koja te zanima • Učestvovanje u raznovrsnim kompanijskim događanjima, obukama i treninzima koji doprinose tvom ličnom i profesionalnom rastu
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