Norwegian-Speaking Customer Service Representative

🔥 13 hours ago

🇸🇪 Sweden – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

💝 Customer Support

👻 Ghost score 12%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Transcom

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1995

🤝 B2B

🏢 Enterprise

💰 Post IPO equity on 2017-04

B2B • Enterprise

Transcom is a global customer experience and contact center outsourcing company that provides customer care and customer contact services to other businesses. The company operates in 77 countries, employs about 20,435 people, and offers multilingual support (26 languages) and a mix of site-based and remote/work-from-home roles. Transcom positions itself as a partner to well-known brands, focusing on customer service, support, and outsourced contact-center operations and has received industry awards for customer contact outsourcing and remote work.

📋 Description

• Provide customer support for Sikom, a provider of heating control solutions • Handle incoming customer phone calls and emails • Provide technical support • Answer invoice and billing questions • Guide customers to products that best suit their needs • Deliver excellent customer experiences through professional and solution-oriented service • Identify customer needs and recommend relevant products or services through consultative sales • Work collaboratively with experienced colleagues in a fast-paced environment

🎯 Requirements

• Fluency in Norwegian, both spoken and written • Fluency in English, both spoken and written • Good technical understanding and interest in technology • A completed high school diploma or equivalent • Reliable high-speed internet connection • Dedicated, quiet workspace suitable for working from home • Previous experience in customer service and/or sales is considered an advantage but is not required

🏖️ Benefits

• Paid onboarding and training program • Work remotely from your own home • Collective agreement • Occupational pension • Wellness allowance • Rikskortet employee benefit card for savings on groceries and restaurant purchases • Career development opportunities within a global company • Continuous learning and career growth opportunities