Outbound Agent, Portuguese Market

🔥 0 minutes ago

🇵🇹 Portugal – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

✨ Agent

👻 Ghost score 12%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Transcom

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1995

🤝 B2B

🏢 Enterprise

💰 Post IPO equity on 2017-04

B2B • Enterprise

Transcom is a global customer experience and contact center outsourcing company that provides customer care and customer contact services to other businesses. The company operates in 77 countries, employs about 20,435 people, and offers multilingual support (26 languages) and a mix of site-based and remote/work-from-home roles. Transcom positions itself as a partner to well-known brands, focusing on customer service, support, and outsourced contact-center operations and has received industry awards for customer contact outsourcing and remote work.

📋 Description

• Proactively contact customers by phone • Understand customers’ needs and expectations • Present tailored, value-oriented commercial solutions • Build and develop positive, long-term customer relationships • Contribute to sales targets and customer satisfaction • Support a global leader in the energy sector by representing innovative energy solutions

🎯 Requirements

• Strong communication, persuasion, and negotiation skills • Strong goal and results orientation • Adaptability and the ability to learn quickly • Good computer literacy and user-level IT skills • Excellent time management and organisational skills • Availability to work shifts between 11:30 a.m. and 8:30 p.m. • A stable internet connection of at least 10 Mbps is required to be eligible for remote work • Portuguese-language proficiency required

🏖️ Benefits

• An international and inclusive environment where you will feel supported and welcome from day one • Fully paid initial training with ongoing support • Genuine career growth opportunities — more than 80% of senior positions are filled by former agents • Employee referral programme with an additional bonus for each successful referral • Extra benefits, including discounts at various retail chains • 100% remote work from day one