Technical Support Agent – Danish Language

🕒 October 13

🇷🇸 Serbia – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

📞 Support Engineer

👻 Ghost score 12%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Transcom

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1995

🤝 B2B

🏢 Enterprise

💰 Post IPO equity on 2017-04

B2B • Enterprise

Transcom is a global customer experience and contact center outsourcing company that provides customer care and customer contact services to other businesses. The company operates in 77 countries, employs about 20,435 people, and offers multilingual support (26 languages) and a mix of site-based and remote/work-from-home roles. Transcom positions itself as a partner to well-known brands, focusing on customer service, support, and outsourced contact-center operations and has received industry awards for customer contact outsourcing and remote work.

📋 Description

• Communicate with customers by email and phone in Danish and respond to their inquiries. • Troubleshoot minor device issues and assist customers with their questions. • Inform customers about the current status of their warranty. • Arrange service appointments for more complex device repairs. • Assist with the complaints process. • Keep up to date with new technology trends and market developments.

🎯 Requirements

• Excellent command of Danish (C1 level). • Knowledge of English is an advantage. • Excellent computer skills. • Strong communication skills. • Friendly, communicative, and eager to help people. • Motivated and responsible.

🏖️ Benefits

• Private health insurance. • Permanent employment contract. • Work-from-home opportunity. • Weekends off. • First-shift schedule. • Comprehensive training and support from day one. • Opportunity to earn monthly bonuses. • Access to benefits at recreational facilities. • Enjoy a variety of company events, training sessions, and workshops designed to support your personal and professional development.

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