Commercial Process Consultant

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🔥 0 minutes ago

🌐 Portugal, Italy, +5 more countries – Remote

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⏳ Contract/Temporary

🟡 Mid-level

🟠 Senior

💼 Consultant

👻 Ghost score 11%

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Logo of TransPerfect

TransPerfect

5001 - 10000 employees

💼 Consulting

⚖️ Legal

📣 Marketing

Consulting • Legal • Marketing

TransPerfect is a global language and technology company that provides translation, localization, interpretation, and content services combined with software and AI-powered tools such as the GlobalLink translation management platform. It offers multilingual marketing, legal and life‑sciences regulatory support, contact center/BPO services, multimedia localization, and solutions for website, software and app globalization. TransPerfect serves large enterprise and Fortune 500 clients across dozens of industries and supports content in 200+ languages.

📋 Description

• Lead commercial process analysis and engage with global and local market stakeholders • Facilitate workshops and gather requirements • Challenge local variations and document agreed exceptions • Develop process maps, process narratives, business rules, requirements, and acceptance criteria • Support the transition from Veeva CRM to Vault CRM by reviewing capabilities, identifying gaps, and assessing business impacts • Review solution demonstrations and clarify requirements with project and platform teams • Maintain decisions, dependencies, exceptions, and requirements traceability • Support business testing • Prepare relevant handover documentation

🎯 Requirements

• 5+ years of experience in business analysis or process consulting • 3+ years of experience in pharmaceutical commercial operations or customer engagement • 2+ years of hands-on experience with Salesforce-based Veeva CRM processes • Experience participating in at least one Vault CRM discovery, transition, requirements, configuration review, or business-testing project • Experience working across multiple markets and directly with field users and global process owners • Strong experience in process mapping, requirements management, and acceptance-criteria development • Knowledge of segmentation, targeting, call planning/reporting, customer follow-up, consent, and access dependencies • Experience with BPMN, Agile, Jira/Confluence, or Veeva certifications is a plus • German or French is a plus

🏖️ Benefits

• Remote work arrangement • Contract engagement • Approximately 3 days/week allocation • Opportunity to support a global pharmaceutical transformation

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