French–English Customer Support Specialist

Job not on LinkedIn

🕒 May 1

🇹🇷 Turkey – Remote

⏳ Contract/Temporary

🟡 Mid-level

🟠 Senior

💝 Customer Support

👻 Ghost score 46%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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TransPerfect

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

💼 Consulting

⚖️ Legal

📣 Marketing

Consulting • Legal • Marketing

TransPerfect is a global language and technology company that provides translation, localization, interpretation, and content services combined with software and AI-powered tools such as the GlobalLink translation management platform. It offers multilingual marketing, legal and life‑sciences regulatory support, contact center/BPO services, multimedia localization, and solutions for website, software and app globalization. TransPerfect serves large enterprise and Fortune 500 clients across dozens of industries and supports content in 200+ languages.

📋 Description

• Providing customer support through inbound phone and email interactions • Assisting customers with product-related inquiries, including fit, materials, fabric care, and general product knowledge • Supporting order placement, tracking, returns, and general account inquiries • Addressing customer concerns using a solution-oriented and professional approach • Delivering a customer experience aligned with premium retail standards • Documenting interactions in designated systems as required for service delivery • Following general service guidelines while adapting communication to meet individual customer needs

🎯 Requirements

• Native or near-native fluency in French • Strong professional-level English communication skills (spoken and written) • Experience in customer service, call center support, or customer-facing roles • Retail or e-commerce experience preferred • Comfortable managing both phone and written customer interactions • Strong communication, problem-solving, and multitasking skills • Ability to work independently in a remote environment • Reliable high-speed internet connection • Quiet, private workspace suitable for voice interactions

🏖️ Benefits

• Competitive rates based on experience, market alignment, and project requirements • Payment terms and structure will be outlined during the contracting process

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