Product Owner, Consumer Solutions

🔥 0 minutes ago

🇨🇷 Costa Rica – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

✅ Product Manager

👻 Ghost score 10%

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TransUnion

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1968

💼 Consulting

📣 Marketing

📦 Logistics

💰 Post-IPO Debt on 2018-04

Consulting • Marketing • Logistics

TransUnion is a global credit information and insights company based in the United States. It offers a range of products and services related to credit monitoring, identity theft protection, and credit report management, including free annual credit reports, fraud alerts, and credit freezing services. TransUnion uses the VantageScore® 3. 0 model to provide credit scores, although lenders may use different models to assess creditworthiness. It provides powerful tools for consumers to manage and understand their credit health, such as credit monitoring with alerts and ID theft insurance. TransUnion serves various industries, including financial services, automotive, and media, and is committed to financial inclusion, data security, and consumer privacy. It also provides business solutions for credit portfolio management, customer acquisition, debt recovery, and fraud prevention.

📋 Description

• Own and maintain the product backlog, prioritizing work to align customer needs, business objectives, strategic goals, delivery capacity, and timeline constraints • Translate product strategy and customer needs into requirements, actionable user stories, hypotheses, and measurable outcomes • Partner with Product, Engineering, Design, Analytics, Legal and Compliance, and business stakeholders • Lead backlog refinement, sprint planning, Program Increment planning, and other Agile ceremonies • Drive features from ideation through delivery while balancing customer experience, business value, technical feasibility, operational readiness, risks, and dependencies • Use product data, customer insights, experimentation, market observations, and customer feedback to identify opportunities and inform product decisions • Develop business cases, sizing analyses, process improvements, customer journeys, and recommendations for product enhancements and new capabilities • Partner with Analytics to define success metrics, monitor product performance and production issues, and evaluate results against key objectives • Build alignment across business and technical teams while supporting change management, release readiness, product launches, and continuous improvement

🎯 Requirements

• Bachelor's degree required • Five or more years of experience in Product Ownership, Product Management, Business Analysis, Consulting, Strategy, or a related field • Experience supporting consumer-facing digital products, preferably in fintech, financial services, subscriptions, marketplaces, banking, payments, identity protection, credit, or another Direct-to-Consumer business • Experience translating data and customer insights into requirements, business cases, product recommendations, and measurable outcomes • Ability to navigate ambiguity, evaluate trade-offs, communicate clearly, and influence stakeholders across business and technical teams • Experience working within Agile, Scrum, or Scaled Agile Framework (SAFe) delivery environments • Ability to create user stories, define and refine requirements, prioritize product backlogs, and support software delivery teams • Ability to lead backlog refinement, sprint planning, Program Increment planning, and related Agile delivery ceremonies • Ability to use product data, customer insights, experimentation, and performance metrics to make informed product decisions • Experience monitoring digital product performance, production issues, and customer feedback to support continuous improvement • Advanced degree preferred • Knowledge of the United States consumer financial ecosystem, including competitors, adjacent fintech offerings, and evolving customer expectations • Experience developing customer journeys, process improvements, sizing analyses, and recommendations for new product capabilities • Background in management consulting, strategy, business analysis, or product delivery

🏖️ Benefits

• Work/life flexibility • Professional development and growth support • Resources for teams across the globe to collaborate • Access to help with professional development • Remote work arrangement • Occasional in-person attendance at work-related events

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