
501 - 1000 employees
Trax is the global leader in Transportation Spend Management solutions. Combining industry leading cloud-based applications with expert services, we are transforming traditional freight and parcel audit to help customers better manage and control their global transportation costs and drive enterprise wide efficiency. With a global footprint spanning North America, Latin America, Asia and Europe, we deliver data-based visibility and insights, higher savings and better control of transportation spend for shippers of all sizes. Visit us at www.traxtech.com.
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🗣️🇪🇸 Spanish Required
🗣️🇧🇷🇵🇹 Portuguese Required
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501 - 1000 employees
Trax is the global leader in Transportation Spend Management solutions. Combining industry leading cloud-based applications with expert services, we are transforming traditional freight and parcel audit to help customers better manage and control their global transportation costs and drive enterprise wide efficiency. With a global footprint spanning North America, Latin America, Asia and Europe, we deliver data-based visibility and insights, higher savings and better control of transportation spend for shippers of all sizes. Visit us at www.traxtech.com.
• Execute Trax’s comprehensive audit process to identify and resolve audit exceptions for client accounts across Asia, Europe, and the Americas • Collaborate with carriers and customers to understand their needs and ensure high-quality service delivery • Prioritize tasks, communicate progress, and ensure timely completion of deliverables • Achieve customer metric targets and service level agreements and utilize KPI reports and scorecards to maintain consistent performance • Implement and maintain standard operating procedures to ensure compliance and uniformity • Identify non-standard processes and work with cross-functional teams to enhance efficiency • Leads or participate in reconciliation meetings, audit reviews and other team meetings to evaluate audit performance and plan improvements • Foster a positive team dynamic and a culture of continuous improvement • Perform other responsibilities as assigned by the supervisor.
• Bachelor’s degree in a related field or equivalent experience • Tri-Lingual in English, Spanish and Portuguese is required • Has experience with Supply chain/ Logistics • Strong verbal and written communication skills for engaging with clients, carriers, and stakeholders • Familiarity with relevant software and systems, intermediate knowledge using MS Excel • Demonstrated ability to multitask and manage diverse deliverables simultaneously • Comfortable with data analysis to find patterns and ability to explain data insights to carriers and customers • Excellent analytical and problem-solving skills focused on continuous improvement and operational efficiency • Proven ability to work effectively in a team-oriented environment • High level of professionalism and ability to work with all organizational levels • Enthusiastic to gain practical experience in the logistics and supply chain industry.
• Flexibility to work in a shifting schedule for 24/5 coverage
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