Trigg Digital
11 - 50 employees
Founded 2019
🤝 B2B
🤖 Artificial Intelligence
🏢 Enterprise
B2B • Artificial Intelligence • Enterprise
Trigg Digital is a Salesforce Summit Partner and B2B consulting firm that designs, implements and manages AI-ready Salesforce CRM platforms. They combine strategy, implementation, change management and managed services with proprietary Agentforce products and accelerators to turn data, CRM and automation into measurable commercial impact across sales, service, marketing, analytics and platform engineering. Trigg works primarily with enterprise customers in retail, media, consumer goods, high tech, financial services and telecommunications to deliver secure, scalable, AI-powered customer and revenue solutions.
Senior Salesforce Administrator – Technical, AI-Enabled, Media Cloud, Agentforce
Job not on LinkedIn
🕒 June 5
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Trigg Digital
11 - 50 employees
Founded 2019
🤝 B2B
🤖 Artificial Intelligence
🏢 Enterprise
B2B • Artificial Intelligence • Enterprise
Trigg Digital is a Salesforce Summit Partner and B2B consulting firm that designs, implements and manages AI-ready Salesforce CRM platforms. They combine strategy, implementation, change management and managed services with proprietary Agentforce products and accelerators to turn data, CRM and automation into measurable commercial impact across sales, service, marketing, analytics and platform engineering. Trigg works primarily with enterprise customers in retail, media, consumer goods, high tech, financial services and telecommunications to deliver secure, scalable, AI-powered customer and revenue solutions.
📋 Description
• Own end-to-end Salesforce configuration across: Objects, fields, record types, page layouts, Validation rules, approval processes, and security models, Advanced Flow automation • Design and deliver scalable automation and solutions across core clouds and Media Cloud data models • Contribute to implementations involving: Salesforce Media Cloud (complex industry data models, advertising / media workflows), Salesforce Agentforce (AI-driven agent experiences, automation, and augmentation) • Translate business requirements into well-architected, maintainable Salesforce solutions • Use AI-assisted development tools (Claude Code, ChatGPT, or equivalent) as a core delivery capability to: Generate and validate metadata configurations, Accelerate Flow design and troubleshooting, Assist with complex logic design and edge cases, Produce high-quality documentation and test cases • Collaborate with Technical Architects on solution design, trade-offs, and best practices • Perform data modelling and migration, particularly within complex or industry-specific schemas (e.g. Media Cloud) • Manage security models (roles, permission sets, sharing) across complex org structures • Contribute to Agile delivery and DevOps practices: Sprint planning, estimation, and backlog refinement • Structured deployments using Git/SFDX/CI-CD • Lead or support: UAT, regression testing, and release validation Documentation aligned with best practice delivery standards • Build reports, dashboards, and analytics to support business decision-making • Support pre-sales and demo builds, including showcasing Media Cloud and Agentforce capabilities
🎯 Requirements
• 3–5+ years’ experience as a Salesforce Administrator in a consultancy or complex delivery environment • Salesforce Administrator certification (required) • Additional certifications (Advanced Admin, Platform App Builder, Consultant certs) strongly preferred • Strong hands-on experience with: Salesforce Flow (essential), Sales Cloud and Service Cloud • Exposure to Media Cloud or other Industry Clouds is highly advantageous • Working knowledge or strong interest in Agentforce / AI-driven Salesforce capabilities • Solid understanding of: Data modelling and relational databases • Integration patterns and ETL processes • Hands-on experience using AI tools (Claude, ChatGPT, etc.) to deliver Salesforce solutions — this is essential • Experience working in Agile and DevOps environments (JIRA, Git, SFDX, CI/CD) • Strong problem-solving ability, with confidence navigating and improving complex, sometimes undocumented orgs
🏖️ Benefits
• Fully remote role within South Africa — work from anywhere • Work on cutting-edge Salesforce products, including: Media Cloud (industry-specific, high-complexity implementations) • Agentforce (next-generation AI capabilities within Salesforce) • Be part of a team that treats AI as a core delivery capability, not a buzzword • Clear progression into Solution Architecture / Technical Architecture • Certification support and continuous learning • Exposure to diverse industries and high-impact projects • Values-driven organisation committed to diversity, equity, and meaningful impact
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