Deployment Strategist – APAC

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TRM Labs

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2018

₿ Crypto

📋 Compliance

🤝 B2B

Crypto • Compliance • B2B

TRM Labs is a blockchain intelligence company that provides transaction-monitoring, forensics, and compliance solutions for businesses and public-sector organizations dealing with cryptocurrencies. Their platform and products (examples: Compliance360, Investigation360, Seizure360, Supervision360, BlockInt API, MCP, wallet screening, Know-Your-Asset) help banks, crypto firms, regulators, law enforcement, and tax authorities detect, investigate, and block illicit crypto activity, support seizures, and meet AML/CTF and supervision requirements. TRM also offers training and certification (TRM Academy) and professional services such as incident response and capacity development.

📋 Description

• Act as a trusted advisor, enabling regulators, financial institutions, and crypto businesses to maximise the effectiveness of our platform within their supervisory, risk, and compliance functions • Confidently explain complex technical and investigative concepts, supporting customer teams in interpreting blockchain data, building cases, and conducting financial crime investigations • Build and deliver product demonstrations tailored to compliance officers, analysts, supervisors, and risk teams across financial institutions, crypto businesses, and regulatory bodies • Conduct structured training sessions, delivered in English and Mandarin • Serve as the "Voice of the Customer" by channeling customer feedback to product and engineering teams to influence product direction • Monitor customer engagement and usage trends, proactively identifying early signals of churn risk and implementing effective mitigation strategies • Establish a consistent engagement cadence with customer stakeholders to understand institutional priorities, regulatory obligations, and emerging risks • Proactively identify and surface expansion opportunities and growth signals within customer accounts and partnering with Account Directors to drive TRM's Gross Revenue Retention (GRR) and Net Revenue Retention (NRR) targets

🎯 Requirements

• 5+ years of professional experience, ideally within crypto businesses, financial institutions, or regulatory bodies • Professional proficiency in English and Mandarin is required • Hands-on experience with virtual currencies and blockchain analytics, ideally within a compliance or investigative context • Proven ability to structure complex problems, prioritize critical issues, and deliver actionable solutions • Exceptional attention to detail and rigor, particularly in regulatory and investigative contexts • Ability to distill and communicate complex technical and investigative concepts to diverse stakeholders, from compliance officers to senior executives • Strong collaboration skills and ability to influence outcomes in cross-functional settings • Willingness and ability to travel occasionally for in-person meetings, trainings, or events

🏖️ Benefits

• TRM moves quickly • We are a high velocity, high ownership team • Priorities and targets to change quickly as we experiment and iterate • Work that often requires operating with a high degree of ambiguity • A high level of personal ownership and accountability • Close collaboration across teams and functions • Frequent, high-touch communication • Creative problem solving and out-of-the-box thinking • A pace that rewards urgency, adaptability, and outcomes • Competitive benefits, wellness programs, and time away from work which vary by country and local employment requirements