Virtual Hotel Experience Specialist

Job not on LinkedIn

🕒 April 23

🇵🇭 Philippines – Remote

💵 ₱30k - ₱50k / month

⏰ Full Time

🟢 Junior

🟡 Mid-level

🚫👨‍🎓 No degree required

👻 Ghost score 54%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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TruPorch Homes

WebsiteLinkedInAll Job Openings

1 - 10 employees

🏠 Real Estate

Real Estate

TruPorch Homes is a real estate firm that focuses on enhancing profitability for property owners by delivering exceptional service to its customers. The company's commitment to quality service positions it as a reliable partner in the real estate market.

📋 Description

• Handle the guest journey from inquiry to checkout, acting as a Digital Concierge. • Handle inbound calls and messages with warmth and professionalism. • Swiftly resolve guest issues by troubleshooting or coordinating with ground teams. • Act as a central hub between guests and staff to ensure property conditions. • Assist with reservation modifications and follow up with guests for reviews.

🎯 Requirements

• 2+ years of experience in Guest Services, Front Desk, or Concierge roles at reputable hotels or high-end dining establishments. • Neutral English accent for phone calls and near-native written English for messaging. • Ability to de-escalate upset guests with empathy. • Tech-savvy and able to navigate multiple browser tabs and learn new software quickly. • Reliable with the discipline to work from home without supervision. • Reliable Fiber connection (Min 25 Mbps) with backup connection.

🏖️ Benefits

• 100% Remote: Work from the comfort of your home. • Stable Career: We are looking for long-term team members, not temporary freelancers. • Supportive Team: We provide training and treat our remote team with the same respect as our local team.

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