Technical Editor

🔥 0 minutes ago

🇿🇦 South Africa – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

🔏 Technical Writer

Where this job comes from

Posted on TrustFlight's careers page, not through a job board

First seen by Remote Rocketship 0 minutes ago

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Logo of TrustFlight

TrustFlight

51 - 200 employees

💼 Consulting

📦 Logistics

🏭 Manufacturing

Consulting • Logistics • Manufacturing

TrustFlight is a digital leader in aviation services, offering a comprehensive suite of products designed to enhance safety, efficiency, and compliance in the aviation industry. The company provides intuitive tools for managing aircraft operations, including Tech Log, SMS/QMS, and MEL Manager, which facilitate paperless workflows and real-time data access. TrustFlight's solutions are used by airlines, operators, MROs, regulators, and airports globally, ensuring compliance and operational oversight. With a team of aviation and software experts, TrustFlight supports its customers with services like fleet asset management, continuing airworthiness management, and document publishing.

📋 Description

• Structure, format, edit and publish complex technical and corporate documentation using Microsoft Word, MadCap Flare and MadCap Central • Create, maintain and update technical content based on information from subject matter experts and project stakeholders • Transform complex, technical or incomplete source information into clear, professional and well-structured documentation • Ensure documentation is accurate, consistent, compliant with company standards and delivered on schedule • Manage and edit large documentation sets, typically ranging from 200 to 800 pages • Collaborate with colleagues across departments and geographic locations to gather information and validate content • Liaise with other business functions to keep technical content accurate and up to date • Identify opportunities to improve documentation quality, efficiency, consistency and publishing processes • Support development and implementation of documentation standards, workflows and best practices • Contribute to continuous improvement initiatives enhancing customer outcomes and internal productivity

🎯 Requirements

• Excellent written and verbal English communication skills • Proactive approach to learning and ability to work independently • Experience creating, editing or maintaining professional technical documentation • Exceptional attention to detail, accuracy, consistency, formatting and presentation • Strong editing, proofreading, formatting and document structuring skills • Confidence working with large, detailed documents and managing multiple priorities • Strong organisational and time-management skills; ability to meet deadlines and work within allocated project hours • Ability to build productive relationships with technical and non-technical stakeholders • Home office environment supporting remote working and virtual meetings • Experience using MadCap Flare, MadCap Central or similar tools is nice to have • Adaptability and confidence using Jira, Zendesk, Word and other business applications • Experience interpreting technical specifications, procedures or operational documentation • Experience in technical writing, business analysis, engineering, software development, web development or related fields • Familiarity with structured content, content management systems, XML, HTML or documentation publishing tools • Experience in regulated industries such as aviation, engineering, software, manufacturing technology, AI, safety or compliance

🏖️ Benefits

• Fully remote working environment • Flexible working hours to accommodate personal circumstances • Structured onboarding and training programme • Training, guidance and access to subject matter experts • Long-term development and opportunities for progression in pay and responsibility • Opportunities to take on more complex projects, contribute to process improvements, support new standards, mentor others, and build aviation documentation expertise • AI training where appropriate for the role

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