
1001 - 5000 employees
🤖 Artificial Intelligence
🤝 B2B
Artificial Intelligence • B2B • Customer Experience
TTEC Digital is a leader in customer experience transformation, combining technology and human empathy to enhance customer interactions. With a focus on artificial intelligence, contact center technology, and customer relationship management, TTEC Digital delivers tailored solutions for mid-market digital transformation. Their comprehensive offerings include data analytics, CX strategy and design, and managed services that optimize customer engagements across various industries.
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1001 - 5000 employees
🤖 Artificial Intelligence
🤝 B2B
Artificial Intelligence • B2B • Customer Experience
TTEC Digital is a leader in customer experience transformation, combining technology and human empathy to enhance customer interactions. With a focus on artificial intelligence, contact center technology, and customer relationship management, TTEC Digital delivers tailored solutions for mid-market digital transformation. Their comprehensive offerings include data analytics, CX strategy and design, and managed services that optimize customer engagements across various industries.
• Daily meetings with the internal team • Weekly meetings with clients and TTEC Digital client account managers • Requirements analysis and design conversations for new enhancements • Working on issues in Jira - building systems, creating CloudFormation/Serverless templates • Learning best practices in NodeJS, JavaScript/TypeScript, and Python communities • Working with mentor/team lead to enhance knowledge of AWS Services • Learning new methods and sharing knowledge with team members • Be ready to learn quickly!
• Advanced knowledge of AWS services and cloud architecture • 5+ years’ development experience with 3+ years of development experience with a focus on TypeScript/Node.js, working with AWS services • Functional knowledge of agile methodologies such as Scrum • The ideal candidate seeks to understand before prescribing a solution • A love for technology and the latest and greatest in development best practices, especially the latest services from AWS
• TTEC is a proud equal opportunity employer • Expanding our diverse and inclusive workforce • Team collaboration and support • Opportunity to work with global clients • Permanent position
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