Staff Software Engineer

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Twilio

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

Millions of developers around the world have used Twilio to unlock the magic of communications to improve any human experience.Twilio has democratized communications channels like voice, text, chat, video, and email by virtualizing the world’s communications infrastructure through APIs that are simple enough for any developer to use, yet robust enough to power the world’s most demanding applications.By making communications a part of every software developer’s toolkit, Twilio is enabling innovators across every industry — from emerging leaders to the world’s largest organizations — to reinvent how companies engage with their customers.Founded in 2008, Twilio has over 5,000 employees in 26 offices in 17 countries and counting, with headquarters in San Francisco and other offices in Atlanta, Bangalore, Berlin, Bogotá, Denver, Dublin, Paris, Prague, Hong Kong, Irvine, London, Madrid, Munich, Malmö, Mountain View, Redwood City, New York City, São Paulo, Sydney, Melbourne, Singapore, Tallinn, and Tokyo.

📋 Description

• Design and implement real-time services with high throughput and low latency requirements, verify, deploy and operationalize them • Work closely with stakeholders to understand customer needs and, devise and deliver, simple, robust and scalable solutions • Be comfortable expressing thoughts and ideas as detailed prose and use it as an effective means to collaborate with leads, architects and cross functional teams • Embrace the challenge of scaling a complex distributed platform with points of presence globally, each one concerned with high availability, high reliability, high throughput, low latency, and media fidelity • Figure out novel ways of solving customer problems for the Voice channel

🎯 Requirements

• Minimum 8 years of hands-on experience in a large scale, distributed applications environment on JVM based technologies • Bachelor's degree in Computer Science or a related engineering field • Strong Computer Science fundamentals not limited to data structures, algorithms, operating systems, and distributed systems • Experience building RESTful services, API design and event-driven architectures (Kafka, SQS) • Hands-on experience designing and driving the optimization of CI/CD pipelines • Experience with on-call rotations, incident response, monitoring/alerting tools (Prometheus, Datadog, Grafana) • Hands-on experience with cloud infrastructures such as AWS, GCP, OpenStack or Azure • Excellent written communication skills - essential for effective AI prompting and for creating clear technical documentation (with or without AI assistance) • Proven ability to critically evaluate AI-generated code for correctness, security, performance, and maintainability • Hands-on Java experience with strong fundamentals, able to architect, review, and debug code whether it's yours, a teammate's, or an AI agent's • Demonstrated proficiency working with AI coding assistants (Claude, GitHub Copilot, Cursor, or similar) - you should be able to describe your workflows and show examples • Experience scaling data tiers employing a variety of SQL/NoSQL database and caching technologies • Hands on experience scaling production backend systems, with the proven ability to design and develop horizontally-scalable, resilient and performing-under-load systems • Strong team collaborator who is both highly motivated and a motivating influence on peers • Demonstrated technical leadership by driving architectural decisions, leading cross-functional technical initiatives, and actively mentoring team members. • Can demonstrate how you effectively use AI to deliver value efficiently • Knowledge and experience working with SIP protocol • Knowledge and experience working with Stir/Shaken protocol

🏖️ Benefits

• Competitive pay • Generous time off • Ample parental and wellness leave • Healthcare • Retirement savings program • And much more