Manager, Data Operations

🕒 October 5

🇵🇭 Philippines – Remote

⏰ Full Time

🟢 Junior

🟡 Mid-level

📊 Data Scientist

🚫👨‍🎓 No degree required

👻 Ghost score 10%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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📋 Description

• Lead the Data Operations team’s night shift and drive operational excellence • Oversee operations professionals through guidance, coaching, and mentorship • Contribute to and execute operational strategy, policies, and procedures • Identify and implement process enhancements, automation, and streamlined workflows • Plan and allocate resources, including workforce scheduling, workload distribution, and capacity planning • Establish performance objectives, track key metrics, provide feedback, and address performance gaps • Develop and enforce quality control measures for accuracy, standards adherence, and regulatory compliance • Create and maintain operational reports • Analyze data to identify trends, bottlenecks, and improvement opportunities • Present operational insights to senior management

🎯 Requirements

• 2 to 4 years of proven experience managing teams in a fast-paced operational environment • At least 2 years of experience leading teams in data operations, quality assurance, data entry, or a related field • Proven ability to drive team performance, set clear goals, and motivate team members • Strong background in process automation and optimization, with hands-on experience identifying efficiency gaps and implementing scalable solutions • Exceptional analytical skills, including resolving complex data discrepancies and translating findings into actionable insights • Experience coaching, training, and mentoring team members • Experience in quality assurance and audit processes, with the ability to synthesize results into meaningful reports • Proactive, organized, and solution-oriented mindset, balancing multiple priorities while maintaining high standards • Excellent written and verbal communication skills in English • Advanced knowledge of Google Sheets and related automation tools is a strong plus

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