Junior Network Support Specialist

🔥 9 minutes ago

🇭🇷 Croatia – Remote

⏰ Full Time

🟢 Junior

🛜 Network Engineer / Network Administrator

🚫👨‍🎓 No degree required

👻 Ghost score 12%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Umanova SA

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2010

💼 Consulting

🤝 B2B

🏢 Enterprise

Consulting • B2B • Enterprise

Umanova SA is an IT services and consulting company that positions itself around business transformation, extended workforce solutions, managed IT services and service center operations. The company website references offerings such as Business Transformation, Extended Workforce, Managed IT Services, a Service Center, events, and a product named "UmaMed ERP," indicating they provide enterprise IT support, consulting and an ERP software offering. The tone and content suggest a B2B focus serving organizations seeking managed IT, transformation and ERP solutions.

📋 Description

• Provide first- and second-line support for network and connectivity-related issues • Assist with troubleshooting LAN, WAN, and Wi-Fi connectivity problems • Perform basic configuration and support of network devices under supervision • Support Aruba and Cisco network environments, including switches, access points, and routers • Monitor network performance and report issues to senior engineers • Escalate complex or critical network incidents appropriately • Maintain accurate documentation of incidents, resolutions, and procedures • Follow security policies and IT best practices

🎯 Requirements

• Junior-level understanding of networking fundamentals (TCP/IP, DNS, DHCP, VLANs) • Basic knowledge of wired and wireless network troubleshooting • Familiarity with enterprise IT environments • Ability to follow technical procedures and documentation • Strong communication skills and a customer-support mindset • Exposure to Aruba and/or Cisco networking equipment preferred • CCNA, CompTIA Network+, or similar certifications preferred but not mandatory • Experience with IT ticketing systems and monitoring tools preferred • Basic awareness of network security concepts preferred

🏖️ Benefits

• Entry-level opportunity to build hands-on networking experience • Mentorship and learning opportunities with senior network and IT staff • Exposure to enterprise networking technologies • Competitive compensation based on experience • Remote work: telecommute/work remotely 100% of the time