Product Director – Professional Services

🔥 14 hours ago

🇵🇹 Portugal – Remote

💵 €95k - €103k / year

⏰ Full Time

🔴 Lead

👔 Director

👻 Ghost score 0%

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Unit4

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 1980

🏢 Enterprise

☁️ SaaS

🤖 Artificial Intelligence

Enterprise • SaaS • Artificial Intelligence

Unit4 is a company that develops and delivers cloud-based enterprise software solutions focused on ERP, HCM, FP&A, Financial Management, and S2C. The solutions are designed to enhance productivity and collaboration within organizations, specifically tailored for people-centered and service-focused institutions like Professional Services, Public Sector, Nonprofit, and Higher Education. Unit4's platform integrates AI to optimize operations across finance, HR, and project management, aiming to improve user experience and organizational agility. Their solutions cater to roles such as CFOs, CHROs, and CIOs, providing them with the tools to drive strategic outcomes, performance, and adaptability within their organizations.

📋 Description

• Own the Professional Services product vision, strategy, and multi-horizon roadmap • Align the roadmap with Unit4’s platform strategy and commercial growth targets • Define feature adoption, usage, and customer impact goals and track performance after launch • Serve as the internal authority on the Professional Services vertical • Support product, marketing, analyst relations, and pre-sales teams with industry expertise • Lead a prioritized product backlog with dedicated engineering capacity • Define outcomes, success metrics, release plans, and quality criteria • Translate professional services market knowledge into product requirements, opportunity sizing, problem statements, and build-vs-partner decisions • Define industry-specific solution blueprints, reference configurations, and pre-built templates • Represent professional services requirements in planning with horizontal product teams • Partner with the Industry Growth Director on launch readiness, pricing, packaging, and field enablement • Engage strategic customers and the PS Industry Board to validate roadmap direction and co-innovate • Monitor competitors including NetSuite, Workday, Deltek, and Kantata • Work with partners to extend value for professional services customers • Define and maintain the professional services industry roadmap • Translate industry workflows and pain points into product requirements across ERP modules • Gather and validate requirements through customer interviews, market research, and regulatory analysis • Champion AI and automation technologies, predictive analytics, intelligent workflows, and decision augmentation • Collaborate with Product Marketing, Sales, Customer Success, UX, engineering, and operations teams • Support evangelism, go-to-market strategies, enablement, customer engagement, discovery, validation, and launches • Monitor competitive offerings, market shifts, and compliance trends

🎯 Requirements

• Proven product management experience building enterprise software—ERP, PSA, or enterprise SaaS—for professional services organizations • Shipped products used by professional services organizations • Deep operational knowledge of professional services organizations, including pipeline-to-resource-to-revenue, utilization and leverage economics, engagement profitability, billing models, and partner/shareholder economics • Strong command of project accounting and billing, project planning and execution, time and expense management, and resource planning • Clear point of view on AI’s impact on professional services business models and ERP requirements • Commercial orientation with understanding of how product decisions drive ARR, win rate, and customer retention • Strong communication and stakeholder engagement skills at C-suite and practitioner level • Experience in product management for enterprise SaaS platforms • Deep understanding of professional services business models, including project-based delivery, utilization, billing, scheduling, and compliance • Ability to influence without authority and work cross-functionally in a matrixed environment • Ability to translate complex industry needs into scalable product solutions • Excellent communication, analytical, and stakeholder engagement skills • Desirable: experience with ERP or PSA platforms • Desirable: familiarity with mid-market services firms and operational challenges • Desirable: familiarity with AI-driven or data-rich product environments • This role may require security clearance for customer projects and access to sensitive customer data • May require disclosure of criminal record declaration, right to work, personal identification, and work history for background checks

🏖️ Benefits

• Flexible Leave Paid Time Off policy • Remote working opportunities • Global Wellbeing Days • Growth opportunities • Tools and guidance to support best work • Talented colleagues, role models and mentors • Sustainability initiatives through the Environmental, Social, and Governance strategy and Act4Good programme • Safe and inclusive working environment • Employee Resource Groups open to all • Equal opportunity workplace • Potential security clearance and background checks handled according to local privacy laws

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