Head of New Business & Key Accounts, CX – Tech

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vadeha connect

WebsiteLinkedInAll Job Openings

1 - 10 employees

Founded 2023

💼 Consulting

📣 Marketing

🎯 Recruiter

Consulting • Marketing • Recruitment

vadeha connect is an executive search and talent advisory firm that specializes in targeted direct sourcing and placing senior and leadership candidates. The firm offers a personalized, consultative approach—covering needs analysis, candidate evaluation, and onboarding support—and serves clients primarily in the D/A/CH region and BENELUX. vadeha connect emphasizes deep market networks (particularly in customer service roles), confidentiality, contingency-based fees, and long-term partnership with hiring companies to secure top executive talent.

📋 Description

• You proactively build new business relationships with foresight, structure, and a proven ability to close deals • You strategically develop existing accounts through cross-selling, upselling, upgrades, and relationship management • You position smart solutions around enterprise contact centers, omnichannel communication, AI-powered agents, and CRM systems — WFM (Workforce Management) will also be a smaller focus • You support tender/RFP processes, prepare pricing and proposals, and negotiate contracts on equal terms — this is your playground! • You manage the entire sales cycle from opportunity to implementation • You are the visible external point of contact and an internal driver/advocate

🎯 Requirements

• At least 3 to 5 years of experience in B2B sales, ideally with a focus on CX, SaaS, or IT solutions • You are both a hunter and a farmer — able to win new business, persuade stakeholders, and manage long-term client relationships • You have solid technical understanding, think in solutions, and speak the language of business • You value clear communication, are confident in negotiations, and professional in your appearance • Excellent German and good English skills, both written and spoken

🏖️ Benefits

• 100% remote possible • Top compensation: strong base salary plus attractive variable remuneration • Company car & fuel card available for private use • Permanent employment with genuine prospects • Open company culture, flat hierarchies & fast decision-making • Individual development, training & team events (remote & on-site)