Forward Deployed Engineer

Job not on LinkedIn

🔥 5 minutes ago

🌐 Cyprus, United Kingdom, +4 more countries – Remote

🇨🇾 Cyprus – Remote 🇬🇧 United Kingdom – Remote 🇳🇱 Netherlands – Remote 🇩🇪 Germany – Remote 🇫🇷 France – Remote 🇵🇹 Portugal – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

👷🏻‍♀️ Engineer

👻 Ghost score 15%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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VALIS

WebsiteLinkedInAll Job Openings

11 - 50 employees

💼 Consulting

🏭 Manufacturing

📦 Logistics

Consulting • Manufacturing • Logistics

VALIS is a technology company specializing in advanced software solutions for the scrap metal recycling industry. They provide cutting-edge tools such as VALI-Sort, VALI-Sample, and VALI-Melt designed to optimize scrap metal sortation, quality analysis, and recycling processes. With a focus on empowering scrap processors and melt facilities, VALIS integrates artificial intelligence to deliver actionable insights and improve operational efficiency. In addition to software, they offer consulting and research services to help businesses maximize profitability, quality, and sustainability in their recycling processes. Their solutions bridge the gap between teams and processes within the recycling value chain, facilitating data-driven decision making and reducing human error.

📋 Description

• Join deal calls when clients involve IT, security, or legal teams • Answer technical, security, and compliance questions and maintain the trust pack • Ensure claims accurately reflect certifications, shipped features, and planned features • Run technical questionnaires and maintain connector availability tables for clients • Obtain, securely store, and test client credentials • Guide client IT through Google service account and Microsoft app setup • Connect Slack, Google Workspace, Microsoft 365, task trackers, HRIS, and data warehouses • Record whether deployments run on a VALIS server or the client’s cloud • Work through client data warehouses with development-team support • Agree pilot scope with GTM and Deployment & Advisory leadership • Run installation sessions and maintain installation guides and FAQs • Verify client tenants, releases, permissions, and access before users arrive • Own client support channels and respond within one working day • Handle L1 installation, update, OS permission, and sign-in issues • Handle L2 issue reproduction, log collection, and clean bug reports to product owners • Report weekly adoption metrics from the admin console to the GTM lead • Convert recurring questions into FAQs and support-agent improvements • Provide field notes that influence the product roadmap

🎯 Requirements

• 4+ years in a technical, client-facing role: solutions engineer, sales engineer, technical account manager, implementation or integration engineer, or a backend/data engineer who has worked directly with customers • Hands-on experience with OAuth, service accounts, APIs, SSO, Google Workspace and Microsoft 365 administration, and access control • Comfortable with SQL, a data warehouse, reading logs, and writing small scripts in Python or TypeScript • Hands-on daily experience with LLM tools including Claude, Claude Code, MCP, and agents • Ability to answer technical, security, and compliance questions precisely for clients' IT or security leaders • Ability to explain technical decisions to non-technical executives • Ability to own problems through resolution without being chased • Fluent English • Nice to have: forward-deployed engineering experience on B2B SaaS / enterprise deployments • Nice to have: security questionnaires and SOC 2 / ISO 27001 / GDPR conversations • Nice to have: experience with HRIS, ERP, CRM, and finance data • Nice to have: macOS and Windows desktop app support, including installation, permissions, and MDM • Nice to have: good working knowledge of RU language

🏖️ Benefits

• Competitive base • Performance-based bonus • Opportunity to join the team during fast growth stage

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