
51 - 200 employees
Founded 2014
🏥 Healthcare
📦 Logistics
📣 Marketing
Healthcare • Logistics • Marketing
Vector Outsourcing Solutions Philippines is a leading business process outsourcing (BPO) provider dedicated to enhancing the operational efficiency of its clients. With over 20 years of experience and a workforce of more than 300 employees, the company excels in delivering tailored outsourcing solutions, particularly to the healthcare sector, including services like medical billing and revenue cycle management. Vector Outsourcing focuses on optimizing client operations through technology and analytics, ensuring quality customer service, and reducing operational costs to foster growth for the businesses they support.
🔥 2 minutes ago
🇵🇭 Philippines – Remote
💵 ₱35k - ₱40k / month
⏳ Contract/Temporary
🟢 Junior
📞 Collections
🚫👨🎓 No degree required
👻 Ghost score 1%
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51 - 200 employees
Founded 2014
🏥 Healthcare
📦 Logistics
📣 Marketing
Healthcare • Logistics • Marketing
Vector Outsourcing Solutions Philippines is a leading business process outsourcing (BPO) provider dedicated to enhancing the operational efficiency of its clients. With over 20 years of experience and a workforce of more than 300 employees, the company excels in delivering tailored outsourcing solutions, particularly to the healthcare sector, including services like medical billing and revenue cycle management. Vector Outsourcing focuses on optimizing client operations through technology and analytics, ensuring quality customer service, and reducing operational costs to foster growth for the businesses they support.
• Track and manage accounts receivable, ensuring aging amounts remain within targeted levels. • Regularly check the status of submitted claims to ensure timely processing and payment. • Resubmit claims for appeal as necessary, working to resolve issues that may delay payment. • Prepare and send patient statements in a timely and accurate manner. • Conduct patient collection phone calls, address outstanding balances, and negotiate payment arrangements. • Respond to patient and payer email and phone inquiries regarding their accounts. • Accept phone payments from patients, ensuring accurate processing and record-keeping. • Monitor denial trends and provide timely and accurate resolutions. • Handle complex denials and appeals. • Utilize collection strategies to achieve optimum reimbursement on delinquent accounts. • Follow team and/or client procedures, policies, and methodologies. • Perform other related duties as necessary or assigned.
• Must have at least 1 year of experience in a BPO or Call Center environment. • Experience with phone collections, particularly on US accounts, is desirable but not required. • Previous experience in Medical Billing or Medical Collections is a plus but not mandatory. • Knowledge of the US healthcare system, including Medicare, Medicaid, commercial payers, and contracted networks, is highly beneficial. • Must possess excellent verbal and written English communication skills. • Open to consultancy contract minimum of 6 months. • Able to work from home with reliable internet and a backup connection.
• Work from home • Company computer/equipment provided • Fully remote work
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