Veeva Systems
1001 - 5000 employees
☁️ SaaS
⚕️ Healthcare Insurance
💊 Pharmaceuticals
SaaS • Healthcare Insurance • Pharmaceuticals
Veeva Systems is a cloud-computing company focused on the global life sciences industry. It provides software, data, and consulting services to streamline research and development, quality management, regulatory operations, and commercial processes. Veeva's solutions encompass clinical trials, regulatory submissions, drug safety management, and commercial execution to support life sciences enterprises in their mission to improve and extend life.
Senior Consultant – Veeva Clinical Operations, Managed Services
🕒 March 31
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Veeva Systems
1001 - 5000 employees
☁️ SaaS
⚕️ Healthcare Insurance
💊 Pharmaceuticals
SaaS • Healthcare Insurance • Pharmaceuticals
Veeva Systems is a cloud-computing company focused on the global life sciences industry. It provides software, data, and consulting services to streamline research and development, quality management, regulatory operations, and commercial processes. Veeva's solutions encompass clinical trials, regulatory submissions, drug safety management, and commercial execution to support life sciences enterprises in their mission to improve and extend life.
📋 Description
• Analyze customer requirements and support solution design and architecture of trial sponsors or contract research organizations (CRO) in Vault Clinical (e.g., eTMF, CTMS, SSU, Payments, etc.) • Think critically about business requirements to help advise and design a solution for customer success that will see adoption and ensure alignment of processes to system design and functionality • Work with customers and contribute to system design workstreams (e.g., requirements gathering, configuration, validation, migration, integration, training) • Troubleshoot issues and perform configuration changes in the system • Define the customer’s business deployment plans, key performance indicators, and post-live governance • Act as customer liaison, managing communication between implementation and maintenance teams, customer stakeholders, and internal Veeva Product teams • Guide customers in adopting Vault and industry best practices as part of post-implementation programs focused on the holistic success of the customer • Drive change management methodology for our customers switching from on-premise to SaaS solutions. • Mentor project team members and junior consultants
🎯 Requirements
• 8+ years experience in implementing, supporting, or administering core business and IT operations-related technology solution(s) • In-depth knowledge of Clinical Operations processes, including ICH-GCP guidelines, Study document development, Data Management Plan, Feasibility & Site Selection, Qualification and Initiation processes, Patient recruitment, Site Monitoring, and Close-out visits, Study Archival procedures • Proven track record leading implementation and/or maintenance tracks as a consultant, business analyst, IT lead, and/or business sponsor • Influential experience in leading teams through hard decisions and negotiating compromises • Experience in working in a Consulting and/or Customer facing role and managing customer expectations • Excellent verbal and written communication skills in English • Proven ability to work independently in a fast-paced environment, comprehending and translating business requirements and creating corresponding solutions designs • University degree or equivalent relevant experience
🏖️ Benefits
• Private medical insurance • Health & wellness programs • 1% charitable giving program • Mentorship programs
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