Technical Program Manager

🔥 0 minutes ago

🌐 Mexico, Brazil – Remote

🇲🇽 Mexico – Remote 🇧🇷 Brazil – Remote

⏰ Full Time

🟠 Senior

🔴 Lead

🔧 Technical Program Manager

👻 Ghost score 11%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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VIAVI Solutions

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 1923

🚘 Automotive

💼 Consulting

🎖️ Defense

💰 $21.7M Grant on 2024-01

Automotive • Consulting • Defense

VIAVI Solutions is a company that delivers testing, monitoring, and assurance solutions for advanced networks, including 5G and 6G. They provide a wide range of products and services including wireless application emulation, network deployment and maintenance, and fiber optical solutions. VIAVI also supports secure communications and operations for diverse sectors such as telecommunications, government, aerospace, and defense. In addition to its optical technologies for 3D sensing in consumer electronics and automotive, the company empowers its clients with data management and real-time network intelligence.

📋 Description

• Own end-to-end project delivery and services from pre-sales planning through ongoing customer satisfaction beyond acceptance • Oversee Professional Services team activities, including deployment, consulting, training, and post-acceptance support • Serve as the key customer contact for all project activities • Coordinate activities between VIAVI Solutions and customers during deployments • Own statements of work, project planning, and reporting documentation • Monitor projects from kickoff through delivery and customer acceptance • Track project plans, schedules, budgets, and deliverables • Plan and identify resources for successful project execution • Manage multiple projects and reconcile interdependencies • Maintain customer satisfaction through timely delivery and technical expertise • Communicate project status, technical progress, and business impact to stakeholders • Schedule and organize project review meetings • Facilitate cross-functional communication and lead project meetings • Document meeting minutes and track actions • Motivate and lead teams to deliver business results • Manage project risks, issues, and change controls • Provide continuous improvement recommendations • Collect and report project metrics and KPIs • Manage project documentation • Forecast revenue and ensure forecast accuracy, considering revenue recognition impacts • Support budget delivery of services, operational assistance, and consulting

🎯 Requirements

• 10+ years in the Mobile Telecommunications Industry, with expertise in Network Planning and Optimization, Service Assurance and Customer Experience Management across GSM/UMTS/LTE/5G networks • 5+ years of project management experience delivering and deploying software solutions for large organizations • Strong understanding of Core CS (2G/3G), Core PS (2G–5G NSA/SA), and IMS networks • Knowledge of RAN/Core Mobile Network Interfaces and vendor OSS (Ericsson, Nokia, Huawei) is an advantage • Good understanding of Software Development Lifecycle (SDLC) and Agile methodologies • Significant experience with project management methodologies and techniques • Knowledge of budgeting and resource allocation procedures • Proficiency in Microsoft Excel, PowerPoint, and Project • Experience with Atlassian tools (JIRA, Confluence) • Strong leadership and team management capabilities • Excellent analytical, quantitative, and problem-solving skills • Ability to work independently with minimal direction • Effective written and verbal communication skills in English • Team player with the ability to clearly articulate technical results to customers • Fluency in Spanish and English

🏖️ Benefits

• Equal opportunity and affirmative action employer • Travel throughout the region