Training & HR SOP Specialist

🔥 12 minutes ago

🇵🇭 Philippines – Remote

⏱ Part Time

🟢 Junior

🟡 Mid-level

📚 Learning and Development

🚫👨‍🎓 No degree required

👻 Ghost score 12%

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📋 Description

• Inventory existing training materials across departments and locations • Build and maintain a master training tracker in Excel or Google Sheets • Identify overlapping, duplicate, outdated, and conflicting content • Merge duplicate materials into approved versions • Rewrite and reformat content using plain language, clear headings, numbered steps, and checklists • Organize training materials by role, department, and onboarding stage • Create templates and formatting standards for training materials • Develop quick-reference guides, job aids, and one-page summaries • Establish file-naming, folder structure, and version-control systems • Route revised materials for subject-matter expert and manager review and track sign-offs • Archive retired materials • Review the HR SOP manual across hiring, onboarding, payroll, timekeeping, leave, benefits, performance, discipline, and offboarding • Identify state-specific requirements and terminology • Build a state-by-state policy reference matrix • Flag legal language, outdated references, and potential compliance gaps • Rewrite procedures in plain language and define owners, timelines, forms, and approval points • Add flowcharts, checklists, and examples • Identify missing procedures, steps, forms, and unanswered questions • Gather information through interviews and official government and state labor sources • Maintain a gap log and track resolutions • Assemble the completed SOP booklet with a consistent format, table of contents, glossary, and revision history • Establish a process for keeping the manual current • Create and manage project plans with milestones and deadlines • Schedule review meetings and track action items • Follow up on outstanding information, approvals, and feedback • Provide weekly progress updates • Maintain organized, secure files • Handle confidential HR and employee information • Recommend improvements to training and SOP processes • Assist with related administrative and special projects

🎯 Requirements

• 2–3 years of experience as a Virtual Assistant, HR Assistant, HR Coordinator, Training Coordinator, Technical Writer, or similar role • Excellent written English, with a proven ability to simplify complex or technical content into clear, plain language • Strong editing and proofreading skills with exceptional attention to detail • Experience creating or updating SOPs, process documentation, training manuals, or employee handbooks • Working knowledge of common HR processes (onboarding, leave, payroll, performance, offboarding) • Strong research skills and comfort using official government and state labor department sources • Proficiency with Google Workspace and/or Microsoft Office, especially Word and Excel • Ability to manage a large, multi-part project independently and follow through without constant supervision • Strong follow-up skills and comfort reaching out to managers and stakeholders for missing information • Ability to handle confidential information with professionalism and discretion • Familiarity with US employment law differences across states • Instructional design or curriculum development experience • Experience with an LMS or knowledge base tool (e.g., Trainual, Notion, Confluence, SharePoint, TalentLMS) • Experience with project management tools such as Asana, ClickUp, Trello, or Monday.com • Ability to create simple flowcharts and visual job aids (e.g., Canva, Lucidchart, Visio) • Familiarity with AI and productivity tools to speed up drafting and organizing content • No educational credential is explicitly required

🏖️ Benefits

• work-from-home opportunity • Supportive and collaborative work environment • Paid training

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