Call Center Agent

🕒 July 29

🇿🇦 South Africa – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

📞 Call Center Representative

👻 Ghost score 25%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

Apply Now

Find Similar Remote Jobs

Set Up Email Alert For New Jobs

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Upload Resume

VirtuHire

WebsiteLinkedInAll Job Openings

11 - 50 employees

Founded 2019

🎯 Recruiter

👥 HR Tech

☁️ SaaS

Recruitment • HR Tech • SaaS

VirtuHire is a remote recruiting and employer-of-record service focused on connecting businesses with vetted South African talent. The company rigorously vets candidates and provides a curated shortlist, interview scheduling, onboarding, payroll, compliance, and full employee management. It offers a no-fee recruitment process, advertises cost savings versus local hires, and emphasizes English proficiency, university-educated candidates, and industry experience. Metrics provided include clients served, hires made, and a high retention rate. VirtuHire positions itself as a partner handling hiring, EOR services, and HR administration to let clients focus on growth.

📋 Description

• We are looking for a dedicated Call Centre Operator to handle inbound and outbound calls. • This role focuses on booking appointments for our specialists, working with interested leads, and ensuring excellent customer interactions. • The position offers an opportunity to earn incentives based on target achievement. • Remote: Monday to Friday, 9 AM to 5 PM PST (5 PM to 3 AM SAST).

🎯 Requirements

• Handle inbound and outbound calls professionally. • Book appointments for specialists with leads who have expressed interest in our services. • Follow up with clients to confirm appointments and provide necessary information. • Maintain a positive customer experience through effective communication. • Achieve targets and earn performance-based incentives. • **Qualifications:** • Excellent verbal communication and phone etiquette. • Experience in handling inbound and outbound calls. • Ability to work with client lists and manage booking processes. • Goal-oriented and motivated to meet and exceed targets.