Call Center Agent

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VirtuHire

WebsiteLinkedInAll Job Openings

11 - 50 employees

Founded 2019

🎯 Recruiter

👥 HR Tech

☁️ SaaS

Recruitment • HR Tech • SaaS

VirtuHire is a remote recruiting and employer-of-record service focused on connecting businesses with vetted South African talent. The company rigorously vets candidates and provides a curated shortlist, interview scheduling, onboarding, payroll, compliance, and full employee management. It offers a no-fee recruitment process, advertises cost savings versus local hires, and emphasizes English proficiency, university-educated candidates, and industry experience. Metrics provided include clients served, hires made, and a high retention rate. VirtuHire positions itself as a partner handling hiring, EOR services, and HR administration to let clients focus on growth.

📋 Description

• We are looking for a dedicated Call Centre Operator to handle inbound and outbound calls. • This role focuses on booking appointments for our specialists, working with interested leads, and ensuring excellent customer interactions. • The position offers an opportunity to earn incentives based on target achievement. • Remote: Monday to Friday, 9 AM to 5 PM PST (5 PM to 3 AM SAST).

🎯 Requirements

• Handle inbound and outbound calls professionally. • Book appointments for specialists with leads who have expressed interest in our services. • Follow up with clients to confirm appointments and provide necessary information. • Maintain a positive customer experience through effective communication. • Achieve targets and earn performance-based incentives. • **Qualifications:** • Excellent verbal communication and phone etiquette. • Experience in handling inbound and outbound calls. • Ability to work with client lists and manage booking processes. • Goal-oriented and motivated to meet and exceed targets.