Project Manager – Memoir, Book Production

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VirtuHire

WebsiteLinkedInAll Job Openings

11 - 50 employees

Founded 2019

🎯 Recruiter

👥 HR Tech

☁️ SaaS

Recruitment • HR Tech • SaaS

VirtuHire is a remote recruiting and employer-of-record service focused on connecting businesses with vetted South African talent. The company rigorously vets candidates and provides a curated shortlist, interview scheduling, onboarding, payroll, compliance, and full employee management. It offers a no-fee recruitment process, advertises cost savings versus local hires, and emphasizes English proficiency, university-educated candidates, and industry experience. Metrics provided include clients served, hires made, and a high retention rate. VirtuHire positions itself as a partner handling hiring, EOR services, and HR administration to let clients focus on growth.

📋 Description

• We are looking for a highly organised and empathetic Project Manager to oversee premium book production projects from initial client onboarding through to final printed delivery. • This is a client-facing position requiring exceptional communication skills, emotional intelligence, and strong organisational ability. • You will act as the primary point of contact throughout a 6–9 month project, ensuring every client receives an exceptional experience while coordinating multiple stakeholders and deadlines. • The ideal candidate enjoys building relationships, thrives in a remote environment, and is passionate about storytelling and delivering high-quality work.

🎯 Requirements

• Key Responsibilities • - Manage multiple book production projects simultaneously from onboarding through to completion. • - Serve as the main point of contact for clients throughout their journey. • - Build strong, trusting relationships with clients and provide an exceptional customer experience. • - Coordinate interviewers, writers, editors, and other contributors throughout each project. • - Schedule and manage project timelines and milestones. • - Track submissions, drafts, revisions, photographs, and approvals. • - Ensure projects remain on schedule and communicate progress proactively. • - Organise final production and delivery of completed books. • - Maintain accurate records using CRM and project management systems. • - Conduct regular meetings via Microsoft Teams or Zoom. • - Work closely with internal teams to ensure quality standards are maintained. • - Identify and resolve project issues before they impact delivery. • - Manage approximately 25–30 concurrent projects while maintaining exceptional attention to detail. • Required Skills & Experience • - Excellent spoken and written English. • - Warm, confident and professional telephone manner. • - Proven experience managing multiple projects simultaneously. • - Strong client relationship management skills. • - Outstanding organisational and time management abilities. • - High emotional intelligence with patience and empathy. • - Exceptional attention to detail. • - Ability to follow structured processes and systems. • - Comfortable working independently in a fully remote environment. • - Proficient in Microsoft Office 365. • - Experience using CRM and project management software (HubSpot advantageous). • - Reliable home office with a quiet working environment. • - Willingness to work flexible evening hours when required. • Highly Desirable • - Experience within: • - Publishing • - Editorial coordination • - Production coordination • - Client Success • - Account Management • - Luxury Hospitality • - Concierge Services • - High-end Event Management • - Wedding Planning • - Heritage or Oral History Projects

🏖️ Benefits

• Success will be measured by: • - Delivering projects on time. • - Maintaining exceptional client satisfaction. • - Effectively managing multiple concurrent projects. • - Building trusted, long-term client relationships. • - Ensuring no project milestones are missed. • - Maintaining high standards of quality and organisation throughout every project.