Revenue Operations Data Analyst

🕒 March 13

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Logo of WATI

WATI

11 - 50 employees

Founded 2021

🤖 Artificial Intelligence

🔌 API

☁️ SaaS

Artificial Intelligence • API • SaaS

WATI is a company that provides a communication platform leveraging the WhatsApp Business API to enhance marketing, sales, service, and customer support automation. By integrating various functionalities such as chatbots and analytics, WATI assists businesses in scaling customer interactions efficiently. Its services include managing conversations, providing personalized content, and connecting businesses with their audience through WhatsApp, Facebook, and Instagram, making it a robust solution for companies aiming to improve customer engagement and operational efficiency across digital channels.

📋 Description

• Analyze large datasets to extract meaningful insights that impact the bottom line • Optimize dashboards and maintain data accuracy • Develop new data pipelines for strategic decision-making • Collaborate with the data team to enhance data flow • Support sales, marketing, and customer success teams with tailored insights • Assess and improve data collection and analysis processes • Educate non-technical team members on dashboards and reports

🎯 Requirements

• Bachelor’s degree in a business or data-related field • 3-5 years’ work experience in a revenue operations role in a tech SaaS company • Strong experience in SQL and querying large datasets, particularly using BigQuery. • Strong experience with data visualization tools such as Tableau, Looker, or similar (Data science experience is a plus). • In-depth understanding of key SaaS metrics • Strong analytical and problem-solving skills with a keen attention to detail. • A self-starter who is ready to take initiative and craft solutions from the ground up. • Ability to work independently and in a fast-paced environment.

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