Mental Health & Addictions Advisor

Job not on LinkedIn

🔥 14 hours ago

🇳🇿 New Zealand – Remote

💵 NZ$27 - NZ$33 / hour

⏱ Part Time

🟡 Mid-level

🟠 Senior

✨ Advisor

👻 Ghost score 0%

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Whakarongorau Aotearoa // New Zealand Telehealth Services//

WebsiteLinkedInAll Job Openings

201 - 500 employees

🏥 Healthcare

Healthcare

Whakarongorau Aotearoa // New Zealand Telehealth Services is a provider of remote clinical and screening services in New Zealand. The organisation’s website lists telehealth services, screening services and after‑hours services, and provides information about careers, news, privacy and contact details. The site indicates it offers patient-facing remote care and triage options accessible outside standard hours.

📋 Description

• Provide mental health and addictions support, including assessment, interventions, support planning, referrals, risk identification, and appropriate escalation • Work alongside service users to identify strengths, protective factors, and practical next steps • Support individuals to access urgent services when needed • Deliver culturally responsive, trauma informed support aligned with Te Tiriti o Waitangi • Communicate with service users via phone, SMS, email, and online chat platforms • Accurately document information using organisational IT systems • Contribute to continuous quality improvement • Uphold ethical and professional standards • Work as part of a collaborative 24/7 shift team supporting National Telehealth Service offerings

🎯 Requirements

• Minimum Level 4 Health and Wellbeing qualification (Mental Health and Addiction strand or equivalent) • Demonstrated experience working with people experiencing mental distress and addiction challenges • Experience providing assessment, brief emotional support, and risk identification • Experience supporting people to access urgent services when required • Understanding of trauma informed, wellbeing oriented, and values-based practice • Strong listening and communication skills with the ability to build rapport quickly in virtual environments • Sound assessment capability and decision making • Confidence using digital systems and communication platforms • Ability to work within established protocols, documentation standards, and clinical governance frameworks • Cultural responsiveness and commitment to equity • Professional resilience, accountability, and reflective practice • Flexibility to work a variety of shifts, including overnights, early mornings, and weekends • Availability to work 0.6–1 FTE, with shifts available between 10:30pm–11:00am • Ideally three to six months experience working in telehealth or a similar role

🏖️ Benefits

• A supportive and collaborative working environment • Ongoing professional development and reflective practice opportunities • The opportunity to contribute to equitable wellbeing outcomes across Aotearoa • Meaningful mahi within a values led organisation • Opportunity for flexible/hybrid working • Access to kaimahi benefits and retail discounts