Sales Manager

Job not on LinkedIn

🔥 1 hour ago

🇲🇽 Mexico – Remote

💵 $700 - $900 / week

⏰ Full Time

🟡 Mid-level

🟠 Senior

🤑 Sales

👻 Ghost score 0%

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WHIP

WebsiteLinkedInAll Job Openings

2 - 10 employees

Founded 2020

⚽ Sports

☁️ SaaS

💰 $122.7k Seed Round - WHIP on 2018-03

Sports • SaaS

WHIP is a mobile app and platform (WHIP LIVE) that serves outdoor enthusiasts — particularly motorcyclists, bikers, runners, and hikers — by providing route planning, turn-by-turn voice navigation (including off-road and trail routing), live tracking and safety features, activity tracking with performance analytics, offline maps, map layers, and community features (routes database, leaderboards, events). It offers a Plus subscription for advanced features and synchronization with services like Strava and Garmin. WHIP emphasizes safety (live location sharing, emergency support), specialized maps (Adventure Map®), and event/live-tracking services for competitions.

📋 Description

• Lead driver onboarding and sales outreach team • Call, text, and email newly approved drivers to schedule vehicle pickups and drive conversion • Conduct introductory calls explaining DriveWhip benefits and guiding drivers through next steps • Assist drivers with credit card authorization forms and deposits • Send and manage weekly rental invoices and upfront deposit payments • Follow up with inactive and unbooked leads to maximize approved-driver conversion • Schedule vehicle pickups, assign VINs, and confirm logistics • Lead driver orientation sessions covering policies, procedures, and expectations • Monitor late rentals and no-shows • Manage win-back campaigns for inactive drivers • Partner with Applications to verify onboarding documents and driver eligibility • Escalate eligibility concerns, discrepancies, and high-risk applications • Support driver issues involving mechanical problems, towing, or policy questions • Monitor agent productivity, workflow completion, outreach, and conversion output • Track team KPIs and lead progression • Identify bottlenecks, quality concerns, and operational inefficiencies • Provide day-to-day guidance, coaching, and support to team members • Reinforce accountability and adherence to company SOPs • Maintain reporting, notes, and tracking in internal systems and CRM platforms • Coordinate with Applications, Compliance, HR, and Fleet Operations • Assist with operational improvements and process enhancements • Adapt to changing workflows, policies, and priorities

🎯 Requirements

• 3+ years of experience in sales, account management, onboarding, or operations • Previous leadership, supervisory, or team lead experience preferred • Experience working in high-volume, process-driven environments • Strong analytical and decision-making skills • Experience tracking productivity metrics and team performance • Comfortable reviewing sensitive information and making judgment-based decisions • Experience using CRM systems, spreadsheets, and workflow management tools • Familiarity with rideshare platforms (Uber, Lyft) is a bonus • Fluent or highly proficient in English • Strong verbal and written communication skills • Strong leadership and team management skills • Highly organized with exceptional attention to detail • Ability to balance personal sales workload with supervisory responsibilities • Process-oriented with a focus on accountability and operational efficiency • Self-motivated, proactive, and dependable • Calm under pressure and capable of managing competing priorities • Adaptable and flexible within a fast-moving startup environment • Ability to sit and use typical desktop computing workspace equipment for extended periods • Manual dexterity to operate a typical desktop computing workstation • Ability to lift and carry up to 15 pounds, if required

🏖️ Benefits

• Mission-driven startup changing the way gig workers get on the road • Opportunity for growth in a rapidly expanding company • Supportive and collaborative team environment • Remote workspace environment • Reasonable accommodations for qualified individuals with disabilities

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