Technical Account Manager

🔥 4 minutes ago

🇮🇹 Italy – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

🧑‍🔧 Technical Account Manager

👻 Ghost score 12%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Wiz

WebsiteLinkedInAll Job Openings

201 - 500 employees

🔒 Cybersecurity

Cybersecurity • Cloud Security

Wiz is a leading cloud security company, providing a comprehensive security platform for safeguarding cloud environments. It offers a variety of solutions designed to protect cloud infrastructure from threats, including threat detection and response, security posture management, and vulnerability prioritization. Their cloud-native platform enables seamless integration across various cloud systems, offering agentless visibility and robust protection for modern cloud computing needs. Trusted by many Fortune 100 companies, Wiz is recognized for its innovative approach, offering a unified security model that integrates development and security operations for enhanced visibility and proactive threat management.

📋 Description

• Plan and execute strategies to drive customer adoption and use of the Wiz platform • Provide strategic and hands-on technical guidance from onboarding through operationalization • Advise customers on deployment and operational best practices and help establish a Wiz Center of Excellence • Serve as primary Wiz liaison for technical questions and escalations • Collaborate with Support, Product Management, Engineering, Sales, and Renewal teams • Contribute to workshops helping customers unlock the full value of the Wiz platform • Build trusted-advisor relationships with customer stakeholders from practitioners to C-level • Develop and monitor Success Plans, goals, and key performance indicators • Identify and resolve technical issues and manage account escalations • Advocate for customer needs and provide insights on new Wiz features • Support contract renewals and identify opportunities to expand Wiz usage • Maintain functional and technical knowledge of Wiz and monitor emerging cloud security threats

🎯 Requirements

• 3+ years of experience in technical customer-facing roles, such as Technical Account Manager, Professional Services, Solutions Engineering, Technical Support, or Customer Success Engineer • Strong understanding of cloud services, architectures, and security best practices • CSP-level certifications such as Certified Solutions Architect or Certified DevOps Engineer preferred • Familiarity with Docker and Kubernetes and their security considerations • Strong problem-solving skills and ability to troubleshoot complex technical issues and drive resolution • Proven track record building and maintaining relationships with enterprise clients, driving customer success, and exceeding performance targets • Excellent communication and interpersonal skills, with ability to engage stakeholders at all organizational levels • B.S. in Computer Science, Engineering, or similar field, or equivalent experience • Fluency in Italian and English • Legal right to work in Italy without visa sponsorship

🏖️ Benefits

• Freedom to think creatively and use your full range of skills • Equal opportunity employment • Wiz's Privacy Policy governs personal data processing