Account & Relationship Management Executive – Clinical Technology

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Wolters Kluwer

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1836

🏥 Healthcare

⚖️ Legal

💼 Consulting

Healthcare • Legal • Consulting

Wolters Kluwer is a global provider of professional information, software solutions, and services aimed at clinicians, nurses, accountants, lawyers, as well as the tax, finance, audit, risk, compliance, and regulatory sectors. The company is committed to helping professionals enhance their workflows, improve decision-making, and solve complex problems with confidence. Wolters Kluwer serves customers in over 180 countries, providing expert solutions that support health, prosperity, safety, and legal rights. With over 21,000 employees across numerous countries, Wolters Kluwer continues to drive innovation and progress in the fields it serves.

📋 Description

• Achieve and exceed annual sales and renewal targets • Manage the full customer lifecycle, including renewals, upsell opportunities, and new business acquisition • Develop and execute strategic account plans for assigned healthcare organizations • Identify expansion opportunities within existing accounts and new prospects • Maintain an accurate sales pipeline and provide regular forecasting updates • Generate new business opportunities across public and private healthcare sectors • Drive solution-based sales conversations focused on clinical, operational, and strategic outcomes • Lead complex sales cycles involving multiple stakeholders and procurement processes • Build strong relationships with clinical leaders, executive management, procurement teams, digital health leaders, and key influencers • Partner with customers to maximise utilisation and adoption of UpToDate, Lexidrug, and Expert AI • Ensure customers achieve measurable value from Wolters Kluwer solutions • Support implementation, training, and customer engagement initiatives in collaboration with internal teams • Identify and address risks that may impact renewals or customer satisfaction • Develop strong relationships with state government health agencies, public hospitals, health networks, and healthcare organisations • Understand government procurement frameworks and tender processes • Monitor market developments, healthcare policy changes, and funding initiatives that create growth opportunities • Represent Wolters Kluwer at industry events and customer meetings.

🎯 Requirements

• Bachelor's degree in Business, Healthcare, Life Sciences, Nursing, Pharmacy, Health Informatics, or a related discipline • Minimum 5 years of successful B2B sales or account management experience • Proven track record of meeting or exceeding sales targets • Experience managing enterprise or strategic accounts • Strong experience working with government, healthcare, or public sector organizations • Key relationships across the c-suite in Australia • Demonstrated ability to manage complex sales cycles and multiple stakeholders • Excellent presentation, communication, and negotiation skills • Strong commercial acumen and analytical capability.

🏖️ Benefits

• Competitive salary, commission plan, and benefits • Career development and advancement opportunities within a global organization • Flexible Working Arrangement – Introducing Work from Anywhere and hybrid working (promoting work life balance)