Security Operations Center Manager

🔥 1 hour ago

🇮🇳 India – Remote

⏰ Full Time

🟠 Senior

🔴 Lead

🛡️ Security Operations

👻 Ghost score 20%

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Workstreet

WebsiteLinkedInAll Job Openings

11 - 50 employees

Founded 2023

🔒 Cybersecurity

📋 Compliance

🤝 B2B

Cybersecurity • Compliance • B2B

Workstreet is a managed security and compliance services provider that helps businesses automate and modernize their security programs. With expertise in compliance frameworks including SOC 2, ISO 27001, HIPAA, and GDPR, Workstreet supports companies in achieving their security and compliance outcomes efficiently. Their services include acting as a virtual Chief Information Security Officer (vCISO), full-scale penetration testing, and vendor risk management, aiming to streamline security processes while allowing businesses to focus on growth.

📋 Description

• Own the day-to-day operation of a 24x7 SOC monitoring client environments • Lead, coach, and develop a team of 10 or more SOC analysts • Build and maintain 24x7 shift schedules, including nights, weekends, and holidays • Recruit, interview, and onboard new analysts • Run training programs to enable analysts to investigate independently • Set career paths and development plans and support certification and training goals • Manage burnout and retention risks • Own SOC performance against client SLAs and track operational metrics • Review investigations and escalations for accuracy, completeness, and clarity • Oversee monitoring across EDR, firewall, IPS, WAF, and SIEM platforms • Prioritize detection tuning to reduce noise and close coverage gaps • Maintain SOC runbooks, playbooks, and shift handoff procedures • Run post-incident reviews and drive lessons learned into detections, procedures, and training • Serve as senior client contact for SOC delivery, escalations, and incident communications • Lead recurring client service reviews covering alert volume, incidents, trends, and improvements • Work with clients during onboarding to scope log sources, tooling, escalation paths, and response responsibilities • Report SOC performance, staffing, and risk to Workstreet leadership • Partner with GRC engineers and vCISOs to support client compliance obligations • Identify opportunities to improve tooling, automation, and processes • Take ownership of shift coverage, team performance, and client-facing SOC delivery within the first 60 days

🎯 Requirements

• 7+ years of security operations experience • 3+ years managing a SOC team or comparable security operations function • Experience running a 24x7 SOC operation • Experience leading teams of 10 or more analysts, including hiring, performance management, and scheduling • Strong working knowledge of EDR, firewall, IPS, WAF, and SIEM platforms • Ability to review investigations and identify missed issues • Experience owning client relationships and explaining incidents, trends, and SLA performance to technical and executive audiences • Ability to make sound decisions under pressure • Clear written and verbal communication skills • Willingness to work flexible hours when needed for coverage, escalations, or shift transitions • Excellent written and verbal English communication skills • Reliable, high-speed internet connection • Professional home office environment supporting confidential conversations and uninterrupted collaboration • Availability for a standard schedule of 8:00 AM–5:00 PM U.S. Eastern Time • Willingness and ability to travel locally for occasional onsite meetings, team gatherings, or business activities • Live video interviews with camera on • Identity verification during recruitment and onboarding • Successful completion of identity verification and background screening, where permitted by law • Active security or leadership certifications such as CISSP, CISM, GCIH, GCIA, or equivalent • Prior MSSP experience supporting multiple client environments • Hands-on administration, configuration, maintenance, and tuning of EDR, SIEM, firewall, IPS, or WAF platforms • Experience with scripting such as Python or PowerShell, or SOAR playbook development • Familiarity with SOC 2, ISO 27001, or HIPAA compliance frameworks • Experience building SOC metrics, dashboards, and reporting

🏖️ Benefits

• Clear path with mentorship and training opportunities • Reimbursement for successful completion of approved training and certification courses relevant to the current role • Competitive base salary • Regular performance reviews linked to merit-based appraisals • Bonus opportunities • Significant room for career advancement • Remote-first flexibility to work from anywhere while collaborating with a global team

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