Learning Management System Administrator

🔥 0 minutes ago

🇮🇳 India – Remote

⏰ Full Time

🟢 Junior

🟡 Mid-level

⌨️ Systems Administrator

🚫👨‍🎓 No degree required

👻 Ghost score 10%

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Worldwide Clinical Trials

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

🏥 Healthcare

💼 Consulting

📦 Logistics

Healthcare • Consulting • Logistics

Worldwide Clinical Trials is a global contract research organization (CRO) that provides comprehensive clinical trial services. They specialize in supporting studies across diverse therapeutic areas such as oncology, cardiology, and rare diseases. With over 30 years of experience, Worldwide Clinical Trials emphasizes personalized support and customized solutions throughout the entire lifecycle of drug development. Their services include clinical monitoring, data management, patient recruitment, and regulatory consulting, ensuring precision and tailored attention for each clinical trial.

📋 Description

• Assist the LMS Support Team in maintaining the global Learning Management System (LMS) • Create learning-related activities, including training modules, classes, courses, learning matrices, and other activities within the LMS • Maintain training assignments for SOP, work instruction, job-specific, and study-related training • Resolve LMS-related queries from the end-user community • Maintain the LMS support center and documentation • Coordinate with the IT department and software vendor to resolve issues and minimize system downtime • Create and maintain system guidelines and FAQs • Retrieve training records, plans, and related documents during audits and inspections • Manage LMS user accounts • Assist with standards, processes, procedures, guidelines, quality checks, system configurations, architecture, and role-based security • Resolve training problems for individuals or groups • Provide training-related reports using LMS reporting functionality • Assist in training and mentoring new team members

🎯 Requirements

• High school diploma/GED equivalent or higher education • At least 2 years of experience working with a learning management system—Cornerstone or Cornerstone SBX—or relevant experience within the Pharmaceutical or CRO industry • Oral and written fluency in the English language • Strong working knowledge of learning management systems and their principles of operation • Strong knowledge of MS-Office applications including Microsoft Word, Excel, and PowerPoint • Excellent written and verbal communication skills, including negotiation skills • Ability to plan, strategize, manage, monitor, schedule, critique, and problem-solve • Strong customer service skills • Knowledge of the CRO/pharmaceutical industry • Knowledge of training concepts and methods of training • Ability to develop and deliver training on use of the LMS to end users • Strong attention to detail • Ability to work under both the direction of others and with minimal direction • Flexible and can-do attitude to work in a changing environment