World Wildlife Fund
1001 - 5000 employees
🤲 Charity
🤝 Non-profit
Charity • Non-profit
World Wildlife Fund is the world’s leading conservation organization, dedicated to protecting natural areas and wild populations of plants and animals, including endangered species. With a global reach spanning 100 countries and supported by over 6 million members worldwide, WWF works to promote sustainable resource use, reduce pollution, and address the planet's conservation challenges through collaboration and innovative solutions.
Program Business Solutions Specialist
🔥 6 minutes ago
🗣️🇪🇸 Spanish Required
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World Wildlife Fund
1001 - 5000 employees
🤲 Charity
🤝 Non-profit
Charity • Non-profit
World Wildlife Fund is the world’s leading conservation organization, dedicated to protecting natural areas and wild populations of plants and animals, including endangered species. With a global reach spanning 100 countries and supported by over 6 million members worldwide, WWF works to promote sustainable resource use, reduce pollution, and address the planet's conservation challenges through collaboration and innovative solutions.
📋 Description
• Serves as the primary point of contact with HQ Program Operations and Country office staff (in English and Spanish) to understand business questions, reporting requirements, and decision-making needs. • Design and maintain Power BI and Microsoft Fabric dashboards that provide timely, actionable insights tailored to end-user needs. • Validate report data for accuracy, ensure dashboards reflect correct business needs rules and structures, and maintain documentation for report logic, definitions, filters, and assumptions. • Develop and deliver training, and job aids (in English and Spanish) to help users navigate and interpret reports. • Provide ongoing user support in English and Spanish by answering questions, troubleshooting issues, and guiding non-technical staff in data-driven decision-making. • Assist in system issue triage by reproducing and documenting errors, coordinating with relevant teams, and testing fixes. • Participate in user acceptance testing (UAT) for system enhancements, providing feedback and supporting release communications. • Assist with periodic access audits and coordinate with IT on user provisioning for reporting tools. • Contribute to process mapping, workflow documentation, and light process improvement activities in collaboration with the Director.
🎯 Requirements
• Bachelor’s degree in business analytics, information systems, or related field; or equivalent experience. • Minimum 5 years of relevant experience in business intelligence/reporting roles. • Bilingual proficiency in both English and Spanish is required, with demonstrated ability to support Spanish-speaking users. • Advanced proficiency in Microsoft Power BI is required, including data modeling and visualization best practices. • Advanced Excel and Power Query skills, including complex formulas and data transformation techniques. • Experience with Microsoft Fabric, data modeling, and related analytics tools is preferred. • Experience leading requirements discussions, documenting business needs, and communicating effectively with non-technical stakeholders. • Familiarity with one or more of: Workday Adaptive Planning, Workday, and SmartSimple systems preferred. • Knowledge of data governance and cross-system integration are highly desired. • Experience working with international or distributed teams strongly preferred. • Occasional travel to WWF-US field or country office may be required.
🏖️ Benefits
• None
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