Experienced Virtual Medical Assistant – Associate

🔥 10 minutes ago

Apply Now

Find Similar Remote Jobs

Set Up Email Alert For New Jobs

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Upload Resume

Xillium PH

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2011

🏥 Healthcare

☁️ SaaS

🤝 B2B

Healthcare • SaaS • B2B

Xillium is a healthcare operations services company that provides trained staff and systems to support healthcare organizations during growth, transitions, or modernization. They offer human-in-the-loop execution to verify and complete AI-driven tasks, maintain operational continuity during staffing changes, and provide change-management support. Xillium's services include administrative and clinical support, care coordination, prescription refill verification, scheduling, documentation and filing, after-hours hotline, overnight services, and enterprise-level Level 1 healthcare IT support. They emphasize HIPAA compliance, security, performance monitoring, continuous training with AI-guided learning, and rapid deployment across multi-site and multi-state operations. Clients include MSOs, hospitals, health systems, physician groups, multispecialty practices, and private equity-backed organizations. Headquarters in Cary, NC, with an office in the Philippines.

📋 Description

• Managing patient scheduling for appointments, surgeries, and procedures • Handling prescription refills and coordinating medications • Performing insurance verification and supporting medical billing processes • Maintaining and updating patient medical records • Supporting telehealth consultations and virtual care coordination • Facilitating communication between patients, families, and medical staff • Providing general administrative and operational support to assigned clinics or providers

🎯 Requirements

• BS Nursing or allied health graduate (registered or underboard) • Background working in a BPO healthcare account or clinical/hospital setting • US healthcare insurance verification experience • Prior HIPAA/PHI handling experience or HIPAA training • Professional fluency in English (written and verbal) • Able to work a fixed night shift • Work-from-home setup with a laptop/PC, reliable internet connection, and headset • Experience handling patient scheduling for healthcare providers (appointments, procedures, or surgeries) • Experience using EMR/EHR systems such as Epic, eClinicalWorks (ECW), or Athenahealth • Experience handling patient communications across phone, email, SMS, patient portals, and telehealth platforms

🏖️ Benefits

• Competitive Pay • Paid training • Annual salary increase • 10% night differential & holiday pay • Attendance bonus • Career advancement & incentives • Free HMO after training • 1 free dependent (Year 1) • Up to 2 dependents (under 5 years tenure) • HMO upgrade at Year 5 • SSS, PAG-IBIG, PhilHealth • Service Incentive Leave (prorated) • Sick & Vacation Leave • Bereavement, Maternity/Paternity • Solo Parent & Gynecologic Leave • Tiered leave credits • Convertible leave credits • 13th month pay (June & December release) • No-interest cash advance (after 1 year, subject to conditions) • FWD retirement fund (Year 4 eligible, Year 7 fully covered) • Year-end performance incentive • Milestone recognition packages • Company equipment + IT support • Work-life balance • Performance appraisal • Continuous learning • Inclusive, values-driven leadership