UX Researcher

Job not on LinkedIn

🔥 2 minutes ago

🇵🇱 Poland – Remote

💵 zł11.5k - zł14.6k / month

⏰ Full Time

🟡 Mid-level

🟠 Senior

🔬 UX Researcher

👻 Ghost score 0%

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Logo of XTB online investing

XTB online investing

1001 - 5000 employees

Founded 2004

💳 Fintech

💸 Finance

👥 B2C

💰 $194.1M Post-IPO Secondary - Xtb on 2025-05

Fintech • Finance • B2C

XTB online investing is an international online brokerage and investing platform offering access to equities, ETFs, forex, commodities, indices and leveraged CFD instruments through award‑winning web and mobile apps. The firm provides both commission‑free stock and ETF trading (within limits), CFD trading across thousands of instruments, educational resources, market analysis, interest on uninvested funds, and tax‑wrapped ISA products for UK clients; it is regulated by the UK FCA and advertises FSCS protection and consumer risk disclosures. The platform is consumer‑facing, emphasizes digital security and customer support, and highlights over 20 years of industry experience and multiple million users.

📋 Description

• Prepare and implement an effective research strategy • Collaborate with the research team and Product Tech team through regular meetings and status syncs • Independently conduct qualitative and quantitative research • Summarize and present findings from evaluative and exploratory research using analytical, research, and reporting tools • Translate qualitative and quantitative research insights into design initiatives • Set up and maintain the user research environment, including tools • Create and maintain a UX research repository • Regularly analyze and report insights from customer feedback • Present research findings across the organization • Maintain ongoing communication regarding research with program teams

🎯 Requirements

• Minimum 5 years of experience as a UX Researcher or within a UX research department • Documented experience, in the form of case studies or a portfolio of research projects, conducting quantitative and qualitative research on B2C products • Experience with research projects in fintech, banking, investments, or multi-market mobile apps is a strong plus • Proficiency in gathering qualitative data and quantitative data from analytics tools, including connecting the dots and proper data triangulation • At least basic knowledge of AI tools and AI-driven research processes, with the ability to explain them and demonstrate practical use cases in daily work • Experience coordinating evaluative and exploratory research conducted within the UXR team • Ability to create clear, systematic, and stakeholder-valued documentation, especially reports, dashboards, and metrics • Knowledge of calculating UX product metrics and KPIs • Ability to create research reports, analyze and categorize observations, draw actionable conclusions, and deliver practical recommendations • Commitment and openness to continuously optimizing workflow and refining research methods • Focus on problem-solving and achieving goals over sticking strictly to an ideal process • Effective teamwork, particularly strong collaboration and mutual support skills • English proficiency at a minimum B2 level

🏖️ Benefits

• A training budget for courses and conferences that interest you • An extra day off on your birthday • An extra day off for parents • Equipment tailored to your needs • Private medical care and group insurance • Access to an e-learning platform for learning English and a benefits platform • Access to a wellbeing platform • Remote work, from the office in Warsaw or from a coworking space in your city • Real influence on one of the key transformation projects in the company • Participation in the implementation of SAP from scratch in a growing, international fintech organization • Long-term ownership of the SAP environment after the implementation phase • Work in an experienced team that is happy to share its knowledge • A clear vision of development thanks to regular feedback

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