Customer Growth Marketing Manager

🔥 20 hours ago

🇩🇰 Denmark – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

📈 Growth Marketing

👻 Ghost score 10%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Zensai

WebsiteLinkedInAll Job Openings

201 - 500 employees

📚 Education

☁️ SaaS

👥 HR Tech

💰 Series A on 2023-04

Education • SaaS • HR Tech

Zensai is a technology company that provides a comprehensive Human Success Platform, designed to integrate seamlessly with Microsoft 365. Their platform combines learning management, employee engagement, and performance management into a single solution, enabling organizations to enhance workforce development and engagement. Zensai's solution empowers HR departments to streamline processes, foster a learning culture, and drive organizational success through effective training and employee performance tracking.

📋 Description

• Own the EMEA customer marketing strategy with the VP, regional sales, and commercial leadership • Build plans tied to revenue, renewal, and expansion objectives • Report program-sourced pipeline, influenced expansion ARR, and retention results • Join customer meetings, account planning, pipeline reviews, and forecast calls • Share engagement and risk signals with AEs, AMs, and CSMs • Segment customers by industry, edition, size, adoption, and renewal date • Design retention programs responding to falling usage, champion changes, low engagement, and upcoming renewals • Build expansion plays with Account Managers • Design industry-specific programs and relevant content • Run edition moves, cross-sell, adoption programs, and targeted account plays • Create offers, templates, and talk tracks for commercial teams • Organize user groups, roundtables, executive dinners, webinars, and regional event moments • Source customer stories for case studies, videos, references, reviews, and speaking opportunities • Build and support a customer advocate base • Adapt central brand, product marketing, and lifecycle programs for EMEA • Use AI and tools including HubSpot, Dynamics 365, Gong, Dreamdata, and Clay for research, segmentation, and drafting

🎯 Requirements

• 4+ years in B2B SaaS marketing, ideally in customer, lifecycle, or account-based marketing • Customer-first instinct and genuine curiosity about customer motivations • Ability to interpret usage, renewal, and pipeline data • Experience designing and running multi-touch programs end to end • Experience working inside or alongside sales and Customer Success teams • Matrix experience delivering to a commercial leader while maintaining marketing standards • Excellent written and spoken English • Confidence with HubSpot and a CRM such as Dynamics 365 or Salesforce • Comfortable using AI tools every day • Ability to own a region and work across time zones with a central team

🏖️ Benefits

• Full flexibility to work where and when you do your best • 10% of working time dedicated to development • Robust pension plan including life insurance • Coverage for loss of work capacity or serious illness • Health insurance covering hospital stays, surgeries, and physical therapy • Laptop and iPhone provided • Phone subscription provided • Lunch, snacks, and drinks