Zurich Insurance
10,000+ employees
💸 Finance
🤝 B2B
👥 B2C
Finance • B2B • B2C
Zurich Insurance is a global insurance and risk-management company offering a broad range of products and services including commercial and personal property & casualty insurance, life and critical-illness cover, pensions and retirement solutions, savings and investment products, claims and risk advisory, and specialty offerings such as microinsurance and travel coverage. The company also runs investment funds, sustainability and climate-focused initiatives, innovation and technology programs, and a foundation for community and environmental projects. Zurich serves both individual consumers and corporate clients across many countries, emphasizing governance, ESG reporting, digital innovation, and resilience.
Operations Implementation Analyst
🕒 May 17
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Zurich Insurance
10,000+ employees
💸 Finance
🤝 B2B
👥 B2C
Finance • B2B • B2C
Zurich Insurance is a global insurance and risk-management company offering a broad range of products and services including commercial and personal property & casualty insurance, life and critical-illness cover, pensions and retirement solutions, savings and investment products, claims and risk advisory, and specialty offerings such as microinsurance and travel coverage. The company also runs investment funds, sustainability and climate-focused initiatives, innovation and technology programs, and a foundation for community and environmental projects. Zurich serves both individual consumers and corporate clients across many countries, emphasizing governance, ESG reporting, digital innovation, and resilience.
📋 Description
• Under moderate supervision, administer contracts with outside vendors in line with the functions management strategy. • Review vendor performance including service levels and data analysis for trends and opportunities for improvements. • Act as a point of contact for resolution of operational and technical issues associated with vendors. • Monitor the day-to-day relationship with vendors. • Support the overall operations implementation function which includes execution of day-to-day operations in selected policy related processes and delivering change initiatives for the function or organization.
🎯 Requirements
• Minimum 5 years of relevant experience in operations, business analyst or process excellence roles. • Proven experience in data analysis, requirements gathering, solution analysis, and UAT management for operations-related initiatives. • Experience working with outsourced service providers or vendor-managed environments is an advantage. • Bachelor’s degree in business, Information Systems, Operations Management, Data Analytics, or a related field. • Relevant certifications in business analysis or project management are an advantage.
🏖️ Benefits
• Health insurance • Paid time off • Professional development opportunities
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