Enterprise Solutions Manager

🕒 vor 1 Monat

🇺🇸 Vereinigte Staaten – Remote

💵 $113.000 - $133.000 / Jahr

⏰ Vollzeit

🟠 Senior

🔴 Experte

💻 Lösungsingenieur

👻 Geisterscore 4%

infoinfo

🗣️🇺🇸🇬🇧 Englisch erforderlich

Cloud

Firewalls

Linux

Switching

Unix

VMware

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Logo of 11:11 SYSTEMS

11:11 SYSTEMS

201 - 500 Mitarbeiter

Gegründet 2020

💼 Beratung

🏥 Gesundheitswesen

📦 Logistik

Consulting • Healthcare • Logistics

11:11 Systems ist ein führender Anbieter von Cloud-Lösungen, der Dienstleistungen wie Managed Public und Private Cloud, Datenschutz, Notfallwiederherstellung und Sicherheit anbietet. Das Unternehmen konzentriert sich darauf, IT-Infrastrukturen für Unternehmen zu modernisieren, die Widerstandsfähigkeit gegen Bedrohungen zu verbessern und das Management durch fortschrittliche Technologien zu vereinfachen. Mit über 40 Jahren Erfahrung nutzt 11:11 Systems seine tiefgreifende Expertise, um Lösungen für verschiedene Branchen wie Bildung, Regierung und Gesundheitswesen anzupassen und so hohe Sicherheits- und Konformitätsstandards für seine Kunden zu gewährleisten.

Beschreibung

• Document and understand the customer’s current, future / desired state, business goals and challenges, capabilities, and IT investments. • Provide technical and strategic direction from initial solution design to steady state, based on industry and 11:11 Systems best practices • Serve as the single point of ownership for technology solutions • Implement and manage effective governance practices and procedures across contracted scope of responsibilities • Develop highly productive customer relationships and become a Trusted Advisor by providing thought leadership • Direct lifecycle management (LCM) activities to maintain up to date technical documentation • Develop recovery strategies to meet customer RTO/RPO and conduct periodic testing to document recoverability • Manage service / relationship risk areas and takes steps to mitigate. • Contribute to securing renewals for expiring contracts by documenting and articulating our value to the customer. • Participate in engineering efforts required to develop new capabilities to meet customer requirements. • Identify sales opportunities and collaborate with Account Executives to grow revenue. • Meet/Exceed SLA targets by driving service management disciplines around incident, change, and problem management. • Develop content and effectively lead Monthly Service Reviews and Quarterly Business Reviews (QBRs) and other strategic client meetings requested by the customer.

🎯 Anforderungen

• Bachelor's degree in Computer Science, Engineering, or a related field • 10+ years of professional IT experience • At least 3 years of demonstrated experience related to Enterprise focused TAM role, Solution Architecture and Customer facing Service delivery experience • Technology certifications preferred, such as MCSE, CCIE, RHCE, VCP, CCDP, Cloud etc • At least one professional certification (eg. ITILv3, TOGAF, PRINCE2 etc.), or equivalent demonstrable skills and experience • Functional knowledge and experience on following: Windows Server Virtualization; including VMWare & Hyper-V • Networking; including routing and switching, security, and firewalls • Storage & backup services/administration • Database; Understanding of data models and data flows in complex multitier database and application environments • Unix/Linux BCP & DR scenarios/solutions • Knowledge of Multi-Tier Application architecture design • Must be legally eligible to work without visa sponsorship.

🏖️ Vorteile

• Comprehensive healthcare plan options • Retirement plan with company match • Life, other supplemental insurances • Paid time off and company holidays • New Parent Leave • Wellness programs

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