Sales Support

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🕒 vor 1 Monat

🇺🇸 Vereinigte Staaten – Remote

⏰ Vollzeit

🟢 Junior

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Acxiom

WebsiteLinkedInAlle Stellen

1001 - 5000 Mitarbeiter

Gegründet 1968

💼 Beratung

🏥 Gesundheitswesen

🍽️ Lebensmittel & Getränke

Consulting • Healthcare • Food & Beverage

Acxiom ist ein führender Anbieter von Datendiensten, der sich auf die Nutzung von Datenmanagement, Identitätsauflösung, Analytik und Martech-Services spezialisiert hat, um Unternehmen bei der Optimierung ihrer Marketinganstrengungen zu unterstützen. Mit einem Engagement für den ethischen Umgang mit Daten bietet Acxiom Lösungen in verschiedenen Branchen an, wie zum Beispiel Automobil, Gesundheitswesen, Telekommunikation, Finanzdienstleistungen und Einzelhandel. Ihre Expertise hilft dabei, Marketingstrategien zu optimieren, um Kundenbeziehungen aufzubauen, zu halten und auszubauen. Acxiom arbeitet mit renommierten Plattformen wie Adobe, Salesforce und Snowflake zusammen, um datengesteuertes Marketing voranzutreiben und die digitale Transformation für ihre Kunden zu ermöglichen.

Beschreibung

• Interface directly with clients and partner organizations to troubleshoot discrepancies, clarify reporting logic, and ensure alignment on usage data and revenue outputs • Develop a deep understanding of client/partner-specific pricing models, contractual terms, and data structures to ensure accurate revenue processing and reporting • Serve as a key operational point of contact for external clients and partners, supporting ongoing data validation, issue resolution, and alignment on reporting expectations and timelines • Partner with internal stakeholders (Sales, Finance, Legal, Product, Operations) and external client/partner teams to translate business, client, and partner inquiries into actionable analysis and solutions • Analyze revenue usage pipeline performance across platform partners to identify data discrepancies, revenue leakage, compliance risks, and optimization opportunities • Clean, validate, and integrate multi-source datasets (internal and client/partner-provided) to improve data accuracy, consistency, and audit readiness • Support monthly revenue operations processes, ensuring on-time, accurate delivery of client/partner revenue reporting within defined SLAs • Build and deliver clear, client/partner-ready reporting outputs and internal summaries that communicate performance, risks, and opportunities • Work with team leaders to create compelling narratives and presentations that explain analytical findings, including client/partner-related impacts, risks, and recommendations • Proactively identify opportunities to improve client/partner onboarding, reporting workflows, and communication processes to reduce friction and enhance client/partner experience • Contribute to the design and automation of scalable revenue data pipelines and workflows to support growth in client/partner complexity and volume • Effectively operate in a fast-paced, client/partner-driven environment, managing multiple priorities and external dependencies

🎯 Anforderungen

• Bachelor’s degree or minimum one year of related experience (Accounting, Computer Science, or related quantitative field preferred) • Demonstrated ability to communicate effectively with both internal teams and external clients & partners • Ability to build trust-based relationships with clients & partner stakeholders and manage ongoing communications professionally • Proven track record of meeting tight deadlines while maintaining high accuracy in a client /partner-facing, SLA-driven environment • Strong attention to detail with the ability to connect analysis directly to revenue impact, client /partner performance, and business outcomes • Experience working cross-functionally while managing client and partner dependencies and timelines • Strong problem-solving skills with the ability to navigate complex client /partner data and revenue structures • Self-motivated with the ability to quickly learn Acxiom’s digital products and the broader client /partner ecosystem • Experience working with large, multi-source datasets and applying strong data quality practices • Ability to build dashboards and communicate insights through business intelligence tools

🏖️ Vorteile

• Health insurance • Retirement plans • Paid time off • Flexible work arrangements • Professional development