Senior Demand Strategy Lead, Experiences

🕒 vor 1 Monat

🇺🇸 Vereinigte Staaten – Remote

💵 $204.000 - $249.000 / Jahr

⏰ Vollzeit

🟠 Senior

🧐 Strategie

🗣️🇺🇸🇬🇧 Englisch erforderlich

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Airbnb

5001 - 10000 Mitarbeiter

Gegründet 2007

✈️ Reisen

📦 Logistik

🛍️ eCommerce

💰 Post-IPO Equity im 2020-12

Travel • Logistics • eCommerce

Airbnb ist ein globaler Online-Marktplatz, der Personen, die nach Unterkünften suchen, mit Gastgebern verbindet, die einzigartige und vielfältige Unterkunftsmöglichkeiten, oft in Wohnimmobilien, anbieten. Nutzer können Räume buchen, die von Einzimmerwohnungen bis hin zu ganzen Häusern und Boutique-Hotels reichen. Airbnb bietet zudem Erlebnisse an, bei denen Gäste Aktivitäten buchen können, die von Einheimischen veranstaltet werden, um ein authentisches Reiseerlebnis zu bieten.

Beschreibung

• Own the end-to-end guest lifecycle strategy for Experiences, from first touch through repeat booking • Own the roadmap for email and push programs, including Tripcycle, home-abandoner sequences, transactional messaging, and Launchpad integration • Identify high-impact audience segments, messaging angles, and send cadences, and build a rigorous testing framework • Drive automation of high-performing sends to maximize reach with minimal ongoing cost • Set the strategy for the Experiences newsletter and other owned content • Build an editorial calendar and content-to-conversion measurement approach tied to demand outcomes • Partner with Brand, Creative, and the affiliates/social lead so owned content, social, and lifecycle reinforce one another • Define strategy and success criteria for the Experiences guest referral program • Partner with Product on UX improvements and bonus design to drive adoption • Track performance and iterate on incentive structures • Partner with Growth Marketing and Engineering to translate strategy into shipped campaigns and automated workflows • Maintain visibility into work in flight, blockers, and escalations with a regular reporting cadence • Influence Product roadmap prioritization for lifecycle and content capabilities • Set direction, define success metrics, identify what is and is not working, and own demand outcomes • Report to the Director of Global Demand for Experiences

🎯 Anforderungen

• 12+ years in growth, lifecycle, CRM, email, or content marketing, ideally in a consumer marketplace or travel context • Track record owning a channel or lifecycle strategy end to end and being accountable for its business outcome, not just executing campaigns • Experience setting strategy that others (XFN partners, agencies, or a small team) execute against, in a matrixed environment • Strong analytical skills: builds measurement frameworks, interprets A/B tests, uses data to drive decisions • Experience building and scaling email/push automation programs • Editorial or owned-content judgment: can shape what we say and publish, not only how we send it • Crisp written and verbal communication: writes clear briefs, presents strategy to leadership, aligns stakeholders • Must live in a state where Airbnb, Inc. has a registered entity • Two-sided marketplace or platform experience with both supply and demand levers • Familiarity with marketing automation platforms and referral/incentive mechanics • Experience running a newsletter or editorial program with a measurable growth mandate

🏖️ Vorteile

• Bonus eligibility • Equity eligibility • Employee Travel Credits • Benefits • Occasional work at an Airbnb office or attendance at offsites • Disability-inclusive application and interview process with reasonable accommodations

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