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Associate Relationship Manager

🕒 vor 5 Tagen

🇬🇧 Vereinigtes Königreich – Remote

⏰ Vollzeit

🟢 Junior

🟡 Mittelstufe

💰 Account Manager

🚫👨‍🎓 Kein Abschluss erforderlich

🗣️🇺🇸🇬🇧 Englisch erforderlich

Woher diese Stelle stammt

Veröffentlicht auf der Karriereseite von Allica Bank, nicht über eine Jobbörse

Von Remote Rocketship zum ersten Mal gesehen vor 5 Tagen

Noch offen auf der Website von Allica Bank. Geprüft vor 1 Stunde.

Logo of Allica Bank

Allica Bank

501 - 1000 Mitarbeiter

Gegründet 2019

🏦 Bankwesen

🤝 B2B

💳 Fintech

Banking • B2B • Fintech

Die Allica Bank ist eine Geschäftsbank im Vereinigten Königreich, die sich auf die Betreuung etablierter kleiner und mittlerer Unternehmen (KMU) und Firmen der Dienstleistungsbranche spezialisiert hat. Sie bietet Geschäftskonten, verknüpfte Sparkonten und eine Reihe von Kreditprodukten, darunter gewerbliche Hypotheken, Anlagenfinanzierung, Wachstumsfinanzierung, Überbrückungskredite, Überziehungsrahmen und Rechnungsfinanzierung. Allica legt Wert auf beziehungsorientierten Service mit engagierten, in Großbritannien ansässigen Kundenbetreuern, digitalen Geldverwaltungstools und Buchhaltungsintegrationen und bietet FSCS-Schutz für berechtigte Einlagen; ihre Einlagenprodukte sind durch die PRA und FCA reguliert.

Beschreibung

• Manage a portfolio of SME customers, deliver outstanding customer service, build trusting relationships and understand clients’ businesses and ambitions • Deliver commercial targets including lending and new customer/deposit acquisition • Identify and meet client needs through Allica products and services • Build an external network with SME advisers and the wider business community to generate new business and signpost clients to support • Manage portfolio risk, complete required risk activities, identify signs of client stress and take proactive action • Work closely with a Senior Relationship Manager and support the wider team as part of a personal development plan • Participate in new business campaigns, attend events, follow up leads, support prospect engagement and undertake appropriate cold calling • Support event organisation and follow-up with SME customers, prospects, accountants, solicitors and professional advisers • Maintain accurate CRM records and control customer, prospect and portfolio activity • Build collaborative relationships with internal stakeholders to meet customer needs and resolve issues quickly

🎯 Anforderungen

• Some B2B sales, account management and/or SME banking experience • A clear interest in building a career in SME relationship banking and a passion for supporting SMEs to be more successful • Some experience of commercial lending and understanding / analysing financial accounts would be of benefit • Curious, proactive and keen to learn • Motivation to develop lending, sales, risk management and portfolio management capability through formal training and on-the-job coaching • Confident engaging with customers, prospects and SME business advisers in person, via video call and by phone • Good organisation and attention to detail • Ability to manage customer information and requests, portfolio tasks and follow-up actions accurately and at pace • Practical understanding of customer service, sales activity and account management disciplines, ideally gained in a B2B, financial services or relationship-led environment • Confident using systems, CRM tools and data to manage activity, track progress and support strong customer and risk outcomes • Experience using AI tools in a business environment would be of benefit • Energetic, resilient, hands-on approach with confidence to get into the detail, solve problems and take ownership of outcomes • Strong communication skills • Strong alignment to Allica’s values, with judgement, integrity and energy to lead by example • Applicants must reside in the UK; most cases require already residing in the UK for sponsorship purposes

🏖️ Vorteile

• Full onboarding support and continued development opportunities • Options for flexible working • Regular social activities • Pension contributions • Discretionary bonus scheme • Private health cover • Life assurance • Family friendly policies including enhanced Maternity & Paternity leave

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