Account Manager, Customer Experience – Digital Accounts

🕒 vor 2 Tagen

🇺🇸 Vereinigte Staaten – Remote

💵 $75.000 / Jahr

⏰ Vollzeit

🟢 Junior

🟡 Mittelstufe

💝 Kundenservice

🦅 H1B-Visum-Sponsor

Dieses Unternehmen hat in der Vergangenheit H1B-Visa gesponsert.

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Amsive

WebsiteLinkedInAlle Stellen

501 - 1000 Mitarbeiter

Advertising • Data Science • Analytics

Amsive ist eine datengesteuerte Performance-Marketing-Agentur, die sich darauf spezialisiert hat, den ROI durch innovative Lösungen zur Kundengewinnung, -bindung und -kommunikation zu verbessern. Als Full-Service-Marketing-Partner bietet Amsive eine umfassende Palette strategischer Marketingdienstleistungen an, darunter Direktmailings, digitale Medien, SEO, Social Media, kreative Inhalte, Datenintelligenz und fortschrittliche Analysen. Mit ihrer firmeneigenen Audience Science™-Plattform ist Amsive darauf spezialisiert, die besten Kunden für ihre Kunden zu identifizieren und zu erreichen, was eine optimale Nutzung des Marketingbudgets und messbare Wachstumsergebnisse sicherstellt. Mit ihrer Expertise in der Entwicklung datengesteuerter, auf das Publikum ausgerichteter Strategien helfen sie Marken dabei, sich im komplexen Marketingumfeld zurechtzufinden und außergewöhnliche Ergebnisse zu erzielen.

Beschreibung

• Serve as the day-to-day across digital marketing programs including SEO, Paid Search, Analytics, Content, and Media initiatives • Develop a strong understanding of search marketing fundamentals and effectively communicate SEO and Paid Search strategies, recommendations, performance results, and optimization opportunities to clients • Partner with channel specialists and strategists to identify opportunities for growth, performance improvement, and cross-channel integration • Translate client business objectives into actionable marketing plans, ensuring alignment between strategy, execution, measurement, and business outcomes • Lead client status meetings, quarterly business reviews, and performance discussions, providing clear recommendations backed by data and insights • Collaborate with Analytics teams to interpret campaign performance and communicate meaningful insights, trends, and optimization opportunities • Support retail, eCommerce, and consumer-focused clients by understanding customer acquisition, retention, retailer marketing programs, retail media networks, and omnichannel customer journeys • Identify opportunities to expand existing client engagements through additional services, channels, and strategic initiatives.

🎯 Anforderungen

• 2-4+ years of experience in account management, client services, or digital marketing within an agency environment • Experience managing integrated digital marketing programs, including SEO, Paid Search, Content Marketing, Media, Analytics, CRM, or other performance marketing channels • Working knowledge of search marketing principles, including SEO best practices, organic search performance metrics, keyword strategy, and Paid Search fundamentals • Ability to confidently discuss digital marketing performance, measurement frameworks, KPIs, and optimization strategies with clients and internal stakeholders • Experience supporting retail, eCommerce, CPG, consumer brands, retailer marketing programs, or omnichannel marketing initiatives is strongly preferred • Strong consultative and relationship-building skills, with demonstrated success managing and growing client partnerships • Proven ability to coordinate cross-functional teams, manage multiple projects simultaneously, and maintain accountability across deliverables • Experience developing presentations, business reviews, strategic recommendations, and client-facing communications • Strong analytical mindset with the ability to interpret performance data and translate findings into actionable recommendations • Proficiency with Microsoft Office Suite, particularly PowerPoint and Excel; familiarity with analytics and reporting platforms is a plus • Excellent written and verbal communication skills, with strong attention to detail and organizational abilities • Curiosity, adaptability, and a passion for learning emerging digital marketing trends and technologies.

🏖️ Vorteile

• Paid time off that includes Unlimited Vacation Time, Annual Sick Days, Mental Health Days, and Holidays • Dental, Vision, and Health Insurance • 401(k) with a company match program • Paid Parental Leave