Client Delivery Specialist

🕒 vor 25 Tagen

🏰 Missouri – Remote

infoinfo

⏰ Vollzeit

🟢 Junior

🟡 Mittelstufe

🚫👨‍🎓 Kein Abschluss erforderlich

🦅 H1B-Visum-Sponsor

infoinfo

👻 Geisterscore 10%

infoinfo

🗣️🇺🇸🇬🇧 Englisch erforderlich

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Logo of Ansira

Ansira

1001 - 5000 Mitarbeiter

🤝 B2B

📣 Marketing

🏢 Unternehmen

💰 Private Equity Round im 2012-03

B2B • Marketing • Enterprise

Ansira ist ein Unternehmen, das das markenlokale Wachstum vorantreibt, indem es Marken dabei hilft, ihre verteilten Ökosysteme mit einer umfassenden Plattform und professionellen Dienstleistungen zu synchronisieren. Das Angebot von Ansira beinhaltet Module wie Ansira Create, Incent, Attract und Connect, die darauf abzielen, Markenressourcen zu harmonisieren und Marketingpartner zu motivieren. Sie unterstützen über 300 Marken in Branchen wie Automobil, Finanzdienstleistungen und Einzelhandel mit Dienstleistungen wie strategischer Beratung, Mediaplanung und digitalem Ressourcenmanagement. Ansira ist seit über einem Jahrhundert führend darin, Marken bei der Koordination ihrer Netzwerke zu unterstützen, die Betriebseffizienz zu erhöhen und sicherzustellen, dass jedes Marketingmaterial markenkonform bleibt.

Beschreibung

• Manage client deliverables for assigned accounts, including template management, asset and platform updates, print and fulfillment activities, order processing, and inventory management • Serve as an empathetic, responsive, communicative operational contact for assigned client deliverables • Coordinate technical and creative projects from planning through execution, ensuring quality, functionality, and timely completion • Collaborate with cross-functional teams to establish priorities, expectations, and deadlines; communicate client requests, concerns, and feedback clearly • Identify project risks and issues, escalate them appropriately, and support troubleshooting and resolution • Prepare and maintain project documentation, including timelines, status reports, meeting agendas, and meeting minutes • Maintain client training and knowledge materials, such as job aids, FAQs, and process maps • Lead internal and client-facing deliverable meetings, document action items, and follow up to ensure completion • Train team members on products and processes and provide client-facing platform training as needed • Recommend tactical solutions and process improvements to internal and external stakeholders • Track project time accurately to support forecasting and billing

🎯 Anforderungen

• Two to four years of experience in client services, account coordination, project coordination, marketing, advertising, or a related field • Experience supporting client projects in a marketing services, agency, SaaS, or client delivery environment • Familiarity with local or channel marketing programs and/or print production or fulfillment preferred • Strong organization and prioritization skills; ability to manage multiple projects and deadlines • Clear, concise verbal and written communication; ability to summarize complex information for stakeholders • Empathetic, collaborative interpersonal skills and ability to build effective working relationships with cross-functional teams • Availability to work a flexible schedule when needed to meet client advertising deadlines • Adaptability and ability to learn new software and applications quickly and work comfortably with technology • Ability to maintain accuracy, professionalism, and composure in a deadline-driven environment • Self-directed approach to learning and continuous improvement • Minimal travel may be required

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