Fleet Operations Regional Manager – Eastern Region

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🕒 vor 20 Tagen

🐊 Florida, North Carolina, +4 weitere Bundesländer – Remote

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⏰ Vollzeit

🟡 Mittelstufe

🟠 Senior

⚙️ Operations

👻 Geisterscore 25%

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🗣️🇺🇸🇬🇧 Englisch erforderlich

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Logo of Bedrock Robotics

Bedrock Robotics

51 - 200 Mitarbeiter

Gegründet 2024

🏗️ Bauwesen

📦 Logistik

🏭 Fertigung

💰 €80.000.000 Series A im 2025-08

Construction • Logistics • Manufacturing

Bedrock Robotics ist ein Unternehmen, das autonome Systeme und Maschinenintelligenz für schwere Baumaschinen entwickelt, um kontinuierliche, sicherere und produktivere Operationen vor Ort zu ermöglichen. Sein Flaggschiffangebot (der Bedrock Operator) wird nachgerüstet oder in alltägliche Maschinen integriert, um Wahrnehmung, Steuerung und adaptive Autonomie bereitzustellen, sodass Maschinen Tag und Nacht arbeiten, Nacharbeiten reduzieren und die Sicherheit und Produktivität auf Baustellen verbessern können. Das Unternehmen richtet sich mit Hardware- und Softwarelösungen, die durch umfangreiche Felderfahrungen und ingenieurtechnisches Fachwissen aus autonomen Fahrzeugen informiert sind, an Bau- und Infrastrukturteams.

Beschreibung

• Directly manage a distributed team of 8–15 Fleet Technicians across the Eastern Region and 10+ states • Recruit, onboard, develop, coach, and evaluate technician talent • Manage technician scheduling, on-call rotations, and deployment coverage to meet regional fleet SLAs • Own regional fleet Uptime, MTTR, MTBF, and first-time-fix-rate metrics and report weekly to the Head of Data & Fleet Operations • Serve as escalation point for complex field issues and deploy or dispatch senior technicians as needed • Conduct root cause analysis and partner with Engineering on systemic fixes • Manage regional parts inventory and tooling supply chain • Lead responses to fleet-wide safety events and field stops • Ensure compliance with DOT, OSHA, site-specific HSE, and other applicable regulations • Represent Bedrock in customer relationships, QBRs, and site reviews • Communicate fleet status, maintenance windows, and incident updates to Customer Success and customers • Ensure contractual SLAs and customer uptime commitments are met • Collaborate with Account Management and Sales on regional expansion planning • Ensure repairs, preventive maintenance, inspections, and parts usage are documented in the Fleet Management System • Enforce standardized maintenance procedures and corrective actions • Manage the regional operations budget and identify cost reductions • Develop operational playbooks, escalation paths, and standards • Provide field intelligence and customer feedback to Product and Engineering

🎯 Anforderungen

• 5+ years of experience in field service, fleet operations, or technical field management • At least 2 years in a supervisory or management role overseeing field technicians • Experience managing geographically distributed teams across multiple states or regions • Hands-on technical background in electromechanical systems, robotics, industrial automation, aerospace, heavy equipment, EVs, or autonomous vehicles • Track record owning and improving fleet uptime, MTTR, MTBF, or first-time-fix-rate KPIs • Strong analytical skills and ability to use fleet monitoring data and summary reports • Excellent communication skills for technical and non-technical stakeholders and enterprise customers • Ability and willingness to travel up to 50% across the Central Region, including overnight and multi-day trips • Valid US driver's license with a clean driving record • Ability to operate a commercial service vehicle if required • Proficiency with field service management software such as Fleetio, SAP, Salesforce Field Service, IFS, or comparable FMS/ERP platforms • Experience in robotics, autonomous systems, or advanced manufacturing preferred • Familiarity with ISO reliability standards or equivalent frameworks preferred • Experience managing preventive maintenance and complex corrective repairs preferred • Six Sigma, Lean, or other formal process improvement certification preferred • Prior venture-backed or high-growth technology company experience preferred • Ability to work outdoors in noise, dust, sun, heat, rain, and varying weather • Ability to lift up to 40 lbs, stand for extended periods, and occasionally work in confined or elevated spaces with appropriate PPE • Ability to work occasional weekends, evenings, or on-call shifts • Ability to operate a motor vehicle safely • Legally authorized to work in the United States

🏖️ Vorteile

• Flexible roles and consideration for candidates in another location • Opportunity to work alongside a talented team of construction veterans and world-class engineers • Exposure to cutting-edge autonomous systems and meaningful infrastructure projects

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