Solutions Architect, Quality and Improvements

🕒 vor 19 Tagen

🇺🇸 Vereinigte Staaten – Remote

💵 $110.000 - $130.000 / Jahr

⏰ Vollzeit

🟡 Mittelstufe

🟠 Senior

💻 Lösungsingenieur

🗣️🇺🇸🇬🇧 Englisch erforderlich

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Bidgely

51 - 200 Mitarbeiter

Gegründet 2011

⚡ Energie

🤖 Künstliche Intelligenz

☁️ SaaS

💰 €18.000.000 Venture Round - Bidgely im 2023-07

Energy • Artificial Intelligence • SaaS

Bidgely ist ein Unternehmen für Energieanalytik, das Versorgungsunternehmen und Energieanbieter mit KI-gestützter Software für Kundeneinblicke in den Energieverbrauch, Zählerdatenanalytik und energiegenaue Zerlegungen (nicht-intrusive Lastüberwachung) versorgt. Die Plattform nutzt maschinelles Lernen zur Analyse von Smart-Meter- und IoT-Daten, um Kundenengagement, Laststeuerung, Energieeffizienzprogramme und die Planung von dezentralen Energiequellen (DER) zu ermöglichen. Bidgely bietet seinen Unternehmenskunden im Versorgungsbereich eine B2B-SaaS-Lösung an, die darauf abzielt, das Kundenerlebnis sowie operative Energieprogramme zu verbessern.

Beschreibung

• Own the overall solution design and development for utility customers, including requirement analysis, customer journey scope discussion, data integration, machine learning algorithm application, design, solution architecture, implementation, and customer-facing technical issue resolution • Serve as a cross-functional subject matter expert, applying product expertise and gap analysis to map utility customer requirements to product features and finalize necessary customizations • Support Technical Program Managers and Delivery Managers with deep technical guidance across the project lifecycle, from requirement analysis through launch • Manage select customer engagements directly using Customer Onboarding processes and tools • Define and own the technical gate process that Technical Program Managers follow on each project • Review new product performance, test cases, project plans, and risk mitigation from contract signing through launch • Own and coordinate communication between Product Management and implementation project teams regarding issues and risks affecting new product launches • Build and maintain continuous-improvement structures for technical implementations and product solutions • Hold feedback and collaboration sessions with other Solution Architects to improve implementation quality and inform Technical Program Manager training • Train and mentor Technical Program Managers and other Customer Onboarding team members on technical methodology and product capabilities • Partner with Technical Program Managers, Senior Technical Program Managers, global Delivery, and Product Development to ensure technically sound, on-time implementations

🎯 Anforderungen

• BS/MS in Computer Science or a related engineering field • 3-6 years of proven expertise developing and driving solution architecture for cloud-based, B2B implementations • Excellent track record designing and delivering system architecture, implementation, and deployment of successful solutions in a customer-facing role with large enterprises • Strong interpersonal skills, with the ability to build relationships with diverse, global business and IT stakeholders across time zones • Excellent written and verbal communication skills, with the ability to explain complex technical issues clearly to non-technical audiences • Strong problem-solving and analytical skills, with a solution-focused approach to communication and conflict resolution • Highly organized, with remarkable attention to detail and excellent time management across multiple concurrent projects • Desire and ability to stay current with emerging tools, technologies, and methodologies, and to clearly share that knowledge with key decision makers • Experience on the pre-sales side, such as developing technical content for proposals and shortlist presentations • Working knowledge of programming tools such as Java, Spring, Hibernate, J2EE, and REST services • Experience working in a fast-paced start-up environment • Utility industry knowledge and experience • Must be authorized to work in the United States without sponsorship

🏖️ Vorteile

• Medical, Dental, and Vision insurance from day one • HSA, FSA, and DCFSA plans • 401(k) plan • Flexible paid time off • Annual wellness stipend • Annual professional development stipend • Paid parental leave • Mental health and wellness resources for you and your family • Preferred pricing on entertainment, technology, and insurance products • Access to mentorship from experienced industry leaders • Remote-friendly scheduling built around how you work best • Paid time to volunteer for causes you care about • Discretionary annual bonus • Equity

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