Client Configuration Specialist

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Lebenslauf hochladen

Circana

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5001 - 10000 Mitarbeiter

🤝 B2B

💼 Beratung

B2B • Consulting

Bei Circana messen und beschleunigen wir die Nachfrage. So einfach ist das. Wir arbeiten mit Marken zusammen, um ihre schwierigsten geschäftlichen Herausforderungen zu meistern, indem wir unsere Big-Data-, KI-Datenvisualisierungsplattform und unsere tiefgreifende Expertise in über 25 Branchen kombinieren. Unsere Kunden vertrauen darauf, dass wir sie auf ihren nächsten Schritten und darüber hinaus begleiten, damit sie innovativ sein, die Verbraucheranforderungen erfüllen und wachsen können.

Beschreibung

• Own client configuration and deployment of Emiri, Circana’s Liquid AI-driven natural language tool • Support Emiri’s configuration dependencies, including prompt templates and setup requirements • Design UI mockups or flow diagrams and translate feedback into actionable development stories or bug reports • Document and maintain configuration processes, tips, and how-to guidance for internal use • Collaborate with client success and client teams to explain configuration needs and guide effective prompting • Drive root cause analysis to identify scalability and user-friendliness improvements • Coach commercial teams on Liquid AI configuration and functionality • Support key client meetings and demos • Test enhancements and fixes before release to ensure quality and expected behavior • Scale Emiri across Circana industries, markets, and datasets globally

🎯 Anforderungen

• Familiarity with Circana tools, including Unify+, model/report building, and ideally Emiri • Experience in configuration management, technical product operations, or client solutions roles • Strong organizational skills for managing multiple client configurations and maintaining on-time delivery and service levels • Experience with generative AI tools such as OpenAI or Claude • Strong communication abilities for simplifying technical concepts for non-technical users and collaborating across teams • Comfort learning prompt engineering and system behavior • Process-driven approach to issue management, QA, and feedback loops • Experience with Jira, Confluence, or similar issue-tracking and documentation systems • 5+ years of experience in data analytics and reporting • Multilingual proficiency in French, German, Spanish, and/or Italian preferred • Working knowledge of JSON and strong attention to structure and formatting preferred • Exposure to low-code/no-code platforms or custom internal tooling preferred • Experience working with UX/UI teams or providing user-centered feedback preferred

🏖️ Vorteile

• Flexible and accommodating environment supporting work and personal lives • Inclusive, committed team environment • Continuous learning and growth • Feedback-sharing culture • Great Place To Work® certified employer • Reasonable accommodation available for applicants with disabilities • Prospective candidates may be asked to consent to background checks in accordance with local legislation