Renewals Specialist – Public Sector – Splunk

🕒 vor 2 Tagen

🤠 Texas – Remote

🤠 Texas – Remote

💵 $100.900 - $148.100 / Jahr

⏰ Vollzeit

🟢 Junior

🟡 Mittelstufe

🚫👨‍🎓 Kein Abschluss erforderlich

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Was es bedeutet: wie wahrscheinlich diese Stelle offen bleibt, ohne dass aktiv eingestellt wird.So liest du es: 60 % oder höher heißt, wir halten das für einen Geisterjob. Niedrigere Werte sind weniger bedenklich.Wie wir werten: Dauer offen, Neuveröffentlichungen, offene Stellen vs Teamgröße, wie schnell Stellen geschlossen werden, und ob ein Gehalt angegeben ist.Hinweis: eine Schätzung aus öffentlichen Daten, kein Urteil über das Unternehmen. Echte Stellen können hoch punkten, nutze es also als Hinweis, nicht als Fakt.

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Cisco

WebsiteLinkedInAlle Stellen

10.000+ Mitarbeiter

Gegründet 1984

🔧 Hardware

🔐 Sicherheit

🏢 Unternehmen

Hardware • Security • Enterprise

Cisco ist ein multinationales Technologieunternehmen, das Netzwerkinfrastruktur, Software und Dienstleistungen für Unternehmen, Dienstanbieter und Regierungen anbietet. Es produziert Router, Switches, optische Transceiver, programmierbare Chips und Edge-Computing-Plattformen und bietet Sicherheitslösungen, Zusammenarbeitstools (Webex), Überwachungsmöglichkeiten sowie KI-gestützte Software und Support-Dienstleistungen, um Organisationen beim Design, Betrieb und Schutz großflächiger Netzwerke und Rechenzentren zu unterstützen. Cisco liefert zudem professionelle Dienstleistungen, Schulungen und cloudverwaltete Lösungen, um die digitale Transformation und eine KI-bereite Infrastruktur zu fördern.

Beschreibung

• Engage early and frequently with customers and partners alongside the Renewals Manager, typically starting six or more quarters before renewal • Solve technology challenges, address competitive risks, evaluate solutions and enhance the product experience • Build relationships with customers and channel partner teams to understand priorities and objectives • Support renewal execution using technical expertise across related products and services within a defined architecture • Support mid-market or regional accounts with moderate complexity • Participate in customer discussions to understand renewal needs and tailor messaging to business priorities • Highlight Cisco differentiators using pre-developed materials adapted to customer context and outcomes • Identify adoption, competitive and technical risks and contribute to resolution planning • Prepare renewal quotes and collaborate with stakeholders to refine pricing and terms • Resolve moderately complex renewal components by aligning known solutions to customer needs • Suggest renewal options based on product knowledge and senior team input • Collaborate with account teams using scalable renewal motions, shared tools and processes • Identify repetitive tasks and suggest automation or simplification opportunities • Use software tools, automation platforms and AI-enabled systems to streamline renewal workflows • Surface customer-feedback gaps and suggest improvements to renewal outcomes • Collaborate with account teams, customer success and operations to execute renewal approaches • Own assigned renewal opportunities, coordinate stakeholders and adapt plans based on feedback • Share product-specific insights, renewal learnings and process improvements with peers

🎯 Anforderungen

• 2+ years of experience managing high-volume, transactional opportunities while supporting consultative renewal strategies • Understanding of renewal processes, procedures, systems, lifecycle concepts and principles • Experience developing value propositions across different go-to-market channels • Knowledge of software subscription, licensing and support-service contracting models • Ability to manage multiple priorities and issues simultaneously • Experience in a sales environment involving direct customer engagement and channel sales collaboration • Ability to build and maintain relationships with internal stakeholders, external customers and partners • Program management experience driving innovation, process improvements and scalable solutions • Ability to work independently and contribute to a collaborative renewals team • Knowledge of Salesforce CRM/CPQ and renewals or recurring-revenue platforms such as Gainsight or similar Customer Success Management solutions • Understanding of SaaS and/or enterprise sales models, customer lifecycle metrics, recurring revenue streams, retention and growth drivers • Ability to work within evolving processes, follow established procedures and recommend improvements

🏖️ Vorteile

• Medical, dental and vision insurance • 401(k) plan with a Cisco matching contribution • Paid parental leave • Short- and long-term disability coverage • Basic life insurance • Cisco restricted stock unit grants may be available, subject to eligibility and continued employment • 10 paid holidays per full calendar year • 1 floating holiday for non-exempt employees • Paid employee birthday • Paid year-end holiday shutdown • 4 paid personal wellness days • 16 paid vacation days per full calendar year for non-exempt employees • Flexible vacation time off program for eligible exempt employees • 80 hours of sick time off provided on hire and each January 1st thereafter • Up to 80 hours of unused sick time carried forward annually • Additional paid time away for critical or emergency family issues • Optional 10 paid volunteer days per full calendar year • Annual bonuses may be available for non-sales roles • Performance-based incentive pay for employees on sales plans • No cap on incentive compensation once performance exceeds 100% attainment • Cisco careers site offers additional benefits and perks