Consulting Campaign Manager

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Velera

WebsiteLinkedInAlle Stellen

1001 - 5000 Mitarbeiter

💼 Beratung

📣 Marketing

💳 Fintech

Consulting • Marketing • Fintech

Velera ist ein Unternehmen, das das Wachstum von Kreditgenossenschaften durch transformative Fintech-Lösungen und außergewöhnlichen Service vorantreibt. Mit einem tiefen Engagement für die Kreditgenossenschaftsbewegung bietet Velera innovative Lösungen, die das Mitgliedererlebnis verbessern und die finanzielle Gesundheit fördern. Das Unternehmen arbeitet mit Finanzinstituten zusammen, um Veränderungen anzunehmen und den Erfolg in einer sich schnell entwickelnden Finanzlandschaft zu beschleunigen, und verkörpert die Philosophie "Menschen helfen Menschen".

Beschreibung

• Serve as the primary relationship owner for an assigned portfolio of subscription clients, delivering a professional, responsive, and strategically aligned consulting partnership. • Lead recurring client meetings to assess objectives, confirm priorities, manage expectations, and communicate next steps and outcomes. • Independently advise clients on campaign prioritization, sequencing, timing, and channel mix within approved program offerings, using performance insights and best practices. • Translate client goals into actionable campaign plans and guide clients through trade‑offs related to timing, scope, channel selection, budget, and operational constraints. • Own end‑to‑end campaign lifecycle delivery, including planning, coordination, approvals, deployment, and post‑campaign reporting. • Interpret campaign performance results; identify trends, risks, and opportunities; and translate insights into client‑facing recommendations tied to measurable outcomes. • Maintain a forward‑looking campaign calendar ensuring delivery is on time, within scope, and aligned to program standards. • Lead cross‑functional coordination across consulting, operations, data/segmentation, creative, production, vendors, and client stakeholders to ensure clarity on requirements, timelines, ownership, and dependencies. • Communicate decisions clearly and influence partner teams to resolve issues and deliver commitments. • Proactively identify execution risks or bottlenecks and recommend solutions to maintain progress and client satisfaction. • Manage client communications during unforeseen issues; resolve standard issues independently and escalate when scope, cost, or risk thresholds are exceeded. • Monitor subscription engagement and utilization; recommend actions to improve adoption and demonstrate value and ROI. • Identify upsell, cross‑sell, and expansion indicators within existing offerings and collaborate with Marketing Consultants on advanced engagements. • Support renewal readiness through documented outcomes and clear articulation of value delivered. • Coordinate SOW, SLA, and billing inputs using approved templates and workflows; ensure accurate documentation and timely handoffs. • Exercise independent judgment within defined program offerings while adhering to established policies, templates, and service standards.

🎯 Anforderungen

• 3–5 years of experience in client‑facing campaign management, marketing program management, or consultative service delivery. • Demonstrated experience translating client objectives into multi‑channel campaign plans with measurable outcomes. • Strong understanding of digital marketing channels and campaign analytics. • Experience with CRM systems and marketing automation platforms (e.g., Salesforce, HubSpot, or equivalent). • Familiarity with consumer data segmentation, performance reporting, and data‑driven optimization. • Knowledge of financial institution products, consumer needs, and applicable marketing and regulatory considerations. • Strong project management, organizational, and prioritization skills. • Excellent communication and presentation skills with the ability to collaborate and influence cross‑functional partners. • Proven ability to manage multiple initiatives simultaneously while meeting deadlines and quality standards. • Position may require less than 25% travel per year.

🏖️ Vorteile

• Competitive wages • Medical with telemedicine • Dental and Vision • Basic and Optional Life Insurance • Paid Time Off (PTO) • Maternity, Parental, Family Care Community Volunteer Time Off • 12 Paid Holidays • Company Paid Disability Insurance • 401k (with employer match) • Health Savings Accounts (HSA) with company provided contributions • Flexible Spending Accounts (FSA) • Supplemental Insurance • Mental Health and Well-being: Employee Assistance Program (EAP) • Tuition Reimbursement • Wellness program