Account Management Director

🕒 vor 1 Monat

🇺🇸 Vereinigte Staaten – Remote

⏰ Vollzeit

🔴 Experte

💰 Account Manager

👻 Geisterscore 12%

Was es bedeutet: die Wahrscheinlichkeit, dass für diese Stelle niemand wirklich einstellt.So liest du es: 60 % oder höher heißt, wir halten das für einen Geisterjob. Niedrigere Werte sind weniger bedenklich.Wie wir werten: Dauer offen, Neuveröffentlichungen, offene Stellen vs Teamgröße, wie schnell Stellen geschlossen werden, und ob ein Gehalt angegeben ist.Hinweis: eine Schätzung aus öffentlichen Daten, kein Urteil über das Unternehmen. Echte Stellen können hoch punkten, nutze es also als Hinweis, nicht als Fakt.

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Confluent Medical Technologies

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1001 - 5000 Mitarbeiter

🏥 Gesundheitswesen

🏗️ Bauwesen

💼 Beratung

Healthcare • Construction • Consulting

Confluent Medical Technologies ist ein führendes Unternehmen in der Medizintechnikbranche, das sich auf das Design, die Entwicklung und die Herstellung von interventionellen Katheter-basierten Geräten und Implantaten spezialisiert hat. Mit Expertise in Materialwissenschaften und Hochleistungsfertigung bietet das Unternehmen Fähigkeiten in Nitinol-Komponenten, Polymerrohren, biomedizinischen Textilien und komplexen Kathetern. Ihre Mission konzentriert sich darauf, ein vertrauenswürdiger Partner bei der Bereitstellung lebensrettender Lösungen zu sein, durch Integrität, Qualität und operative Exzellenz. Der innovative Ansatz des Unternehmens und das erfahrene Team widmen sich der Verbesserung von Leben durch medizintechnische Lösungen.

Beschreibung

• Serve as primary business owner and executive point of contact for assigned customer accounts • Develop and execute account strategies supporting customer growth, retention, profitability, and long-term partnerships • Build executive-level customer relationships and lead executive business reviews and strategic planning discussions • Represent the customer voice across Confluent Medical and influence internal decision-making • Lead cross-functional teams to resolve operational, quality, supply, technical, and commercial challenges • Drive alignment across Operations, Engineering, Quality, Planning, Supply Chain, Finance, Product Development, and Customer Operations • Facilitate issue escalation and resolution and influence resource prioritization • Own revenue performance, profitability, and strategic growth plans for assigned accounts • Analyze trends, forecasts, capacity constraints, and market conditions • Identify revenue expansion, additional services, product diversification, and partnership growth opportunities • Partner with Sales and Finance on pricing strategies, business cases, and commercial proposals • Monitor KPIs and improve customer satisfaction, operational performance, and financial results • Lead commercial discussions and support negotiations for agreements, statements of work, pricing amendments, and renewals • Collaborate with Legal, Finance, and Commercial teams on contractual compliance and risk mitigation • Partner with Quality and Operations on quality performance, CAPAs, SCARs, corrective actions, process improvements, and continuous improvement • Support customer communications regarding operational performance, quality systems, manufacturing readiness, and project execution • Provide thought leadership, serve as a subject matter expert and organizational spokesperson, and influence leadership decisions • Mentor account managers and commercial team members as appropriate

🎯 Anforderungen

• Bachelor's degree in Business, Engineering, Supply Chain, Operations, Life Sciences, or related field required • Typically 10+ years of progressive experience in Account Management, Sales, Program Management, Operations, Supply Chain, or a related field within the medical device, life sciences, or regulated manufacturing industry • Prior experience with a Contract Manufacturing organization required • Experience managing strategic customer relationships and business performance for complex, high-value accounts • Demonstrated success influencing cross-functional teams and leading enterprise-level initiatives without direct authority • Experience supporting executive-level customer interactions, negotiations, and business reviews • Strong business acumen with understanding of revenue, margin, forecasting, and profitability drivers • Advanced knowledge of manufacturing operations, supply chain management, capacity planning, and customer management processes • Strong analytical skills and ability to interpret complex operational and financial data • Exceptional communication, presentation, negotiation, and stakeholder management skills • Demonstrated ability to influence senior leaders, customers, and cross-functional teams • Ability to manage ambiguity, competing priorities, and complex business challenges • Proficiency with ERP/MRP systems, Microsoft Excel, PowerPoint, and business analytics tools • Ability to travel approximately 25% of the time • Must be authorized to work in the United States; employment visa sponsorship is unavailable and individuals on time-limited visa status will not be considered

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